FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11784417 · Received May 6, 2021

Report

Report Number
3013756811-2021-48867
Event Type
Malfunction
Date Received
May 6, 2021
Date of Event
April 14, 2021
Report Date
May 6, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613793
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS NOT ABLE TO ADJUST THE TIME BELOW A CERTAIN NUMBER FOR AN EXTENDED BOLUS. THE CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL RANGED FROM 250-259 MG/DL. REPORTEDLY, THE ISSUE WAS RESOLVED PRIOR TO CONTACTING TANDEM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683485 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00850006613793

Patients

Seq Age Sex Outcome Treatment
1 49 YR