FDA Adverse Event Malfunction Summary report: N

THERMAGE CPT SYSTEM

MDR report key: 11773963 · Received May 4, 2021

Report

Report Number
3011423170-2021-00047
Event Type
Malfunction
Date Received
May 4, 2021
Report Date
April 5, 2021
Manufacturer
SOLTA MEDICAL INC.
Product Code
GEI
PMA / PMN Number
K132431
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE MANUFACTURING RECORDS SHOWED THAT ALL REQUIREMENTS WERE MET. NO PATIENT INJURY WAS NOTICED DURING TREATMENT. INVESTIGATION FOUND GLOWING OR SPARKING FROM TIP MEMBRANE IS CAUSED BY STRESS CONCENTRATIONS ON THE FLEX ASSEMBLY AT THE ADHESIVE EDGE THAT DAMAGED THE RADIO FREQUENCY TRACE, CAUSING ARCING AND SUBSEQUENT BURN-THROUGH OF THE FLEX CIRCUIT MEMBRANE.

Additional Manufacturer Narrative · 1

THE TIP WAS RETURNED AND EVALUATED. THE EVALUATION REVEALED THAT THE TIP PASSED FLOW AND THERMISTOR TESTING. IT FAILED LEAK TESTING AND VISUAL INSPECTION DUE TO THE OBSERVANCE OF A BROKEN MEMBRANE AND DIELECTRIC BREAKDOWN ON THE TIP. NO FUNCTIONAL TESTING COULD BE PERFORMED DUE TO DIELECTRIC BREAKDOWN BEING OBSERVED. A REVIEW OF THE DEVICE HISTORY RECORDS IS IN PROGRESS. BASED ON ALL AVAILABLE INFORMATION, NO CAUSAL FACTORS CAN BE DETERMINED AND NO CONCLUSION CAN BE DRAWN.

Description of Event or Problem · 1

A DISTRIBUTOR REPORTED THAT A SPARK OCCURRED AT REP 371 DURING A THERMAGE TREATMENT. IT WAS REPORTED THERE WAS A BURNING SMELL AND A FLASH WAS SEEN. A BURN MARK WAS SEEN ON THE RADIO FREQUENCY TRACE OF THE TIP. THERE WAS ONLY ONE ERROR DISPLAYED DURING THE TREATMENT. THE PRACTITIONER CHANGED THE TIP AND PROCEEDED WITH THE TREATMENT, THERE WAS NO PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
668777 THERMAGE CPT SYSTEM ELECTROSURGICAL,CUTTING & COAGULATION & ACC. GEI SOLTA MEDICAL INC. TTNS3.00E4-900 222

Patients

Seq Age Sex Outcome Treatment
1