Description of Event or Problem · 1
I PURCHASED CONTACT LENSES FROM (B)(6) IN (B)(6) 2020. SINCE THEN, OUT OF TOTAL 12 LENSES, 6 LENSES HAVE TORN. THE TORN LENSES HAVE TORN IN MY EYE. I WAS ABLE TO REMOVE 3 OUT OF 6 WITH SOME EFFORT; BUT 3 OUT OF 3 WITH DIFFICULTY. IN FACT, ONE STAYED IN MY EYE FOR OVER 3 DAYS UNTIL I COULD REMOVE IT. I FOLLOWED UP WITH MY EYE DOCTOR TO CHECK MY EYE AFTER THIS. AT THIS TIME I CAN DETECT NO PROBLEM. BOTH RIGHT AND LEFT LENSES HAVE TORN. I CALLED (B)(6) AND REPORTED THIS PROBLEM. I ASKED THEM TO REPORT THIS AS WELL. I HAVE BEEN ORDERING CONTACTS FROM THEM FOR OVER 10 YEARS. HAD A SIMILAR PROBLEM OVER 5 YEARS AGO. NO PROBLEM UNTIL THIS RECENT SHIPMENT OF CONTACTS ORDERED IN (B)(6) 2020. I HAVE A COPY OF THE PRODUCT CODE. FDA SAFETY REPORT ID# (B)(4).