FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11755485 · Received April 30, 2021

Report

Report Number
3013756811-2021-45487
Event Type
Malfunction
Date Received
April 30, 2021
Date of Event
April 10, 2021
Report Date
April 30, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP TOUCH SCREEN WAS UNRESPONSIVE AND THE SCREEN APPEARED TO "HAVE LIQUID INSIDE OF THE PUMP'S DISPLAY". CUSTOMER CONFIRMED THAT LIQUID WAS NOT INSULIN. CUSTOMER¿S BLOOD GLUCOSE LEVEL RANGED FROM 260-323 MG/DL. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD IN INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
648478 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 33 YR