FDA Adverse Event Malfunction Summary report: N

BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED

MDR report key: 11753632 · Received April 30, 2021

Report

Report Number
1119779-2021-00741
Event Type
Malfunction
Date Received
April 30, 2021
Date of Event
April 7, 2021
Report Date
October 25, 2021
Manufacturer
BECTON, DICKINSON & CO. (SPARKS)
Product Code
MDB
UDI-DI
00382904413859
PMA / PMN Number
K915796
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION: CUSTOMER REPORTED AN ISSUE ON A BD BACTEC FX TOP INSTRUMENT (P/N 441385, S/N (B)(6)). CUSTOMER INDICATED ABOUT THE FALSE POSITIVES CAUSED BY THE CPU (CENTRAL PROCESSING UNIT). THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND CONFIRMED THE ISSUE WITH THE CPU. THE FSE PERFORMED CPU UPGRADE FROM VX-WORKS TO WINDOWS 7 AND INSTALLED SOFTWARE VERSION 6.40A. THEN CARRIED OUT WINDOWS UPGRADE TO WINDOWS 10. THE INSTRUMENT IS DEEMED FUNCTIONAL AND HANDED OVER TO THE CUSTOMER FOR USE. THIS IS A CONFIRMED FAILURE OF THE BD PRODUCT. REVIEW OF THE DEVICE HISTORY RECORD IS NOT NEEDED DUE TO THE AGE OF THE INSTRUMENT. SERVICE HISTORY RECORD REVIEW REVEALED NO PREVIOUS COMPLAINTS FOR THIS ISSUE. BD QUALITY DID NOT RECEIVE ANY RETURNED PARTS OR INSTRUMENT FOR INVESTIGATION. THE ROOT CAUSE WAS CPU MALFUNCTION. CAPA#1233452 WAS RECENTLY IMPLEMENTED FOR FALSE POSITIVES. NO NEW RISKS OR HAZARDS. NO NEW TRENDS AFTER TAKING THE UNCONFIRMED COMPLAINTS INTO ACCOUNT. BD QUALITY WILL CONTINUE TO CLOSELY MONITOR FOR TRENDS ASSOCIATED WITH THIS FAILURE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED FALSE POSITIVE RESULTS WERE OBTAINED BY THE LABORATORY PERSONNEL. THERE WAS NO INDICATION THAT RESULTS WERE REPORTED OUT AND THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CPU CAUSES PROBLEMS, MORE AND MORE FALSE POSITIVES".

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED, BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHILE USING BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED FALSE POSITIVE RESULTS WERE OBTAINED BY THE LABORATORY PERSONNEL. THERE WAS NO INDICATION THAT RESULTS WERE REPORTED OUT AND THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CPU CAUSES PROBLEMS, MORE AND MORE FALSE POSITIVES."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
651853 BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED SYSTEM, BLOOD CULTURING MDB BECTON, DICKINSON & CO. (SPARKS) 441385 00382904413859

Patients

Seq Age Sex Outcome Treatment
1 Unknown