BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED
Report
- Report Number
- 1119779-2021-00741
- Event Type
- Malfunction
- Date Received
- April 30, 2021
- Date of Event
- April 7, 2021
- Report Date
- October 25, 2021
- Manufacturer
- BECTON, DICKINSON & CO. (SPARKS)
- Product Code
- MDB
- UDI-DI
- 00382904413859
- PMA / PMN Number
- K915796
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SZ
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
H.6. INVESTIGATION: CUSTOMER REPORTED AN ISSUE ON A BD BACTEC FX TOP INSTRUMENT (P/N 441385, S/N (B)(6)). CUSTOMER INDICATED ABOUT THE FALSE POSITIVES CAUSED BY THE CPU (CENTRAL PROCESSING UNIT). THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND CONFIRMED THE ISSUE WITH THE CPU. THE FSE PERFORMED CPU UPGRADE FROM VX-WORKS TO WINDOWS 7 AND INSTALLED SOFTWARE VERSION 6.40A. THEN CARRIED OUT WINDOWS UPGRADE TO WINDOWS 10. THE INSTRUMENT IS DEEMED FUNCTIONAL AND HANDED OVER TO THE CUSTOMER FOR USE. THIS IS A CONFIRMED FAILURE OF THE BD PRODUCT. REVIEW OF THE DEVICE HISTORY RECORD IS NOT NEEDED DUE TO THE AGE OF THE INSTRUMENT. SERVICE HISTORY RECORD REVIEW REVEALED NO PREVIOUS COMPLAINTS FOR THIS ISSUE. BD QUALITY DID NOT RECEIVE ANY RETURNED PARTS OR INSTRUMENT FOR INVESTIGATION. THE ROOT CAUSE WAS CPU MALFUNCTION. CAPA#1233452 WAS RECENTLY IMPLEMENTED FOR FALSE POSITIVES. NO NEW RISKS OR HAZARDS. NO NEW TRENDS AFTER TAKING THE UNCONFIRMED COMPLAINTS INTO ACCOUNT. BD QUALITY WILL CONTINUE TO CLOSELY MONITOR FOR TRENDS ASSOCIATED WITH THIS FAILURE.
IT WAS REPORTED THAT WHILE USING BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED FALSE POSITIVE RESULTS WERE OBTAINED BY THE LABORATORY PERSONNEL. THERE WAS NO INDICATION THAT RESULTS WERE REPORTED OUT AND THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CPU CAUSES PROBLEMS, MORE AND MORE FALSE POSITIVES".
A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED, BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED THAT WHILE USING BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED FALSE POSITIVE RESULTS WERE OBTAINED BY THE LABORATORY PERSONNEL. THERE WAS NO INDICATION THAT RESULTS WERE REPORTED OUT AND THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: " CPU CAUSES PROBLEMS, MORE AND MORE FALSE POSITIVES."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 651853 | BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED | SYSTEM, BLOOD CULTURING | MDB | BECTON, DICKINSON & CO. (SPARKS) | 441385 | 00382904413859 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |