EASYTOUCH
Report
- Report Number
- 3005798905-2021-03004
- Event Type
- Malfunction
- Date Received
- April 29, 2021
- Date of Event
- April 15, 2021
- Report Date
- April 28, 2021
- Manufacturer
- MHC MEDICAL PRODUCTS, LLC
- Product Code
- FMF
- PMA / PMN Number
- K102178
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- 003
Narratives
WHEN INITIAL TREND ANALYSIS FOR LOT NUMBERS 52087, 50845, AND 52494 WAS CONDUCTED THIS WAS THE ONLY COMPLAINT RECORDED. FURTHER INVESTIGATION WILL BE CONDUCTED FOR ROOT CAUSE OF COMPLAINT.
A DENTIST OFFICE THAT ALSO SERVICES THEIR PATIENTS WITH BOTOX INJECTIONS REPORTS THAT THE SYRINGES PURCHASED ARE DIFFERENT IN APPEARANCE THAN IN PAST PURCHASES, SUCH AS THE CANNULA IS LONGER AND THICKER. THE OFFICE HAD EIGHT BOXES TOTAL OF LOT NUMBERS; LOT 52087 EXPIRATION DATE 6/20/2025, LOT 52494 EXPIRATION DATE 8/12/2025 AND LOT 50845 EXPIRATION DATE 11/9/2024. THE SYRINGES FROM THE BOX THAT WERE OPENED, LOT 50845, WERE CAUSING PATIENTS BRUISING, BUMPS AND TENDERNESS AT BOTOX INJECTION SITE. DURING FOLLOW UP COMMUNICATION WITH THE DENTAL OFFICE WHICH PROVIDES SEVERAL PHOTOS OF THE COMPARISON SYRINGES, THE DENTAL OFFICE PREFERS A DIFFERENT BRAND OF SYRINGES. IN CONCLUSION, THE DENTAL OFFICE DID NOT PREFER THIS BRAND OF SYRINGES AND THERE WAS A MIXUP WITH THEIR DISTRIBUTOR. THE DIFFERENCE IN SYRINGE APPEARANCE IS NOT A LABELING DEFICIENCY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 643483 | EASYTOUCH | INSULIN SYRINGE | FMF | MHC MEDICAL PRODUCTS, LLC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |