FDA Adverse Event Malfunction Summary report: N

EASYTOUCH

MDR report key: 11749142 · Received April 29, 2021

Report

Report Number
3005798905-2021-03004
Event Type
Malfunction
Date Received
April 29, 2021
Date of Event
April 15, 2021
Report Date
April 28, 2021
Manufacturer
MHC MEDICAL PRODUCTS, LLC
Product Code
FMF
PMA / PMN Number
K102178
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

WHEN INITIAL TREND ANALYSIS FOR LOT NUMBERS 52087, 50845, AND 52494 WAS CONDUCTED THIS WAS THE ONLY COMPLAINT RECORDED. FURTHER INVESTIGATION WILL BE CONDUCTED FOR ROOT CAUSE OF COMPLAINT.

Description of Event or Problem · 0

A DENTIST OFFICE THAT ALSO SERVICES THEIR PATIENTS WITH BOTOX INJECTIONS REPORTS THAT THE SYRINGES PURCHASED ARE DIFFERENT IN APPEARANCE THAN IN PAST PURCHASES, SUCH AS THE CANNULA IS LONGER AND THICKER. THE OFFICE HAD EIGHT BOXES TOTAL OF LOT NUMBERS; LOT 52087 EXPIRATION DATE 6/20/2025, LOT 52494 EXPIRATION DATE 8/12/2025 AND LOT 50845 EXPIRATION DATE 11/9/2024. THE SYRINGES FROM THE BOX THAT WERE OPENED, LOT 50845, WERE CAUSING PATIENTS BRUISING, BUMPS AND TENDERNESS AT BOTOX INJECTION SITE. DURING FOLLOW UP COMMUNICATION WITH THE DENTAL OFFICE WHICH PROVIDES SEVERAL PHOTOS OF THE COMPARISON SYRINGES, THE DENTAL OFFICE PREFERS A DIFFERENT BRAND OF SYRINGES. IN CONCLUSION, THE DENTAL OFFICE DID NOT PREFER THIS BRAND OF SYRINGES AND THERE WAS A MIXUP WITH THEIR DISTRIBUTOR. THE DIFFERENCE IN SYRINGE APPEARANCE IS NOT A LABELING DEFICIENCY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
643483 EASYTOUCH INSULIN SYRINGE FMF MHC MEDICAL PRODUCTS, LLC

Patients

Seq Age Sex Outcome Treatment
1