FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 11747035 · Received April 29, 2021

Report

Report Number
3030677-2021-11254
Event Type
Malfunction
Date Received
April 29, 2021
Date of Event
April 7, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MKJ
UDI-DI
00884838006652
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS RECEIVED BY BENCH REPAIR ON 16-APRIL-2021. THE NOTED FAILURE WAS IDENTIFIED DURING INSPECTION OF THE DEVICE BY AN AUTHORIZED BENCH TECHNICIAN. AS A RESULT OF THE ISSUE, IT WAS DETERMINED THAT THE BATTERY PCA WOULD NEED TO BE REPLACED. THE BENCH CONFIRMED THAT THE DEFIBRILLATOR CAP WAS OUT OF SPEC AND WOULD NEE TO BE REPLACED. UPON CONCLUSION OF THE EVALUATION, IT WAS DETERMINED THAT THIS WAS A MALFUNCTION OF THE BATTERY PCA AND DEFIBRILLATOR CAP. THE BATTERY PCA AND DEFIBRILLATOR CAP WAS REPLACED TO RESOLVE THE REPORTED ISSUE AND THE DEVICE WAS SCHEDULED TO BE RETURNED TO THE CUSTOMER SITE. NO FURTHER EVALUATION IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THAT THE DEVICE HAD BENT PINS ON THE BATTERY PCA. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
641607 HEARTSTART MRX -EMS DEFIBRILLATOR DEFIBRILLATOR MKJ PHILIPS NORTH AMERICA LLC M3536A 00884838006652

Patients

Seq Age Sex Outcome Treatment
1 Unknown