FDA Adverse Event Malfunction Summary report: N

WAVEONE ENDO MOTOR

MDR report key: 11742939 · Received April 28, 2021

Report

Report Number
8031010-2021-00069
Event Type
Malfunction
Date Received
April 28, 2021
Report Date
October 6, 2021
Manufacturer
DENTSPLY MAILLEFER
Product Code
EBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 0

WE´VE CHECKED THE MENTIONED DEVICE. THERE WAS NO FAILURE FOUND. WE´VE CONTACTED THE DENTIST AGAIN AND FOUND OUT, THAT HE HAD USED THE WRONG PROGRAM. WE´VE INFORMED HIM TO USE THE DEVICE ACCORDING TO THE DFU.

Additional Manufacturer Narrative · 1

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION HAS CAUSED FILE SEPARATION. SINCE SEPARATION OF A FILE COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803. THE DEVICE WAS EVALUATED AND FOUND TO BE WITHIN SPECIFICATION.

Description of Event or Problem · 1

IN THIS EVENT IT WAS REPORTED THAT A WAVEONE MOTOR PROGRAM DOES NOT WORK ANYMORE. AS A CONSEQUENCE A FILE BROKE IN THE CANAL; NO INJURY RESULTED. IT WAS FOUND OUT THAT THE DENTIST DID NOT USE THE CORRECT PROGRAM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
632458 WAVEONE ENDO MOTOR CONTROLLER, FOOT, HANDPIECE AND CORD EBW DENTSPLY MAILLEFER NA 3348

Patients

Seq Age Sex Outcome Treatment
1