FDA Adverse Event Malfunction Summary report: N

AGILIA VP MC WIFI CA

MDR report key: 11735331 · Received April 27, 2021

Report

Report Number
3000240707-2021-00049
Event Type
Malfunction
Date Received
April 27, 2021
Date of Event
March 31, 2021
Report Date
October 29, 2021
Manufacturer
FRESENIUS VIAL S.A.S.
Product Code
FRN
PMA / PMN Number
K121613
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

DEVICE HISTORY RECORD WAS REVIEWED, NO EVENT LINKED TO THE REPORTED ISSUE WAS OBSERVED. DUE TO DEVICE FAILURE THE LOG COULD NOT BE EXTRACTED THEREFORE ITS REVIEW COULD NOT BE PERFORMED. THE DEVICE WAS RECEIVED AT INFUSYSTEM AND ITS REPAIR WAS PERFORMED BY THEIR TECHNICAL TEAM. THE DEVICE WAS CONSTANTLY ALARMING WITH THE TRIGGERING OF TECHNICAL ERROR 98-004 WHICH CONFIRMS THE REPORTED EVENT. AS PER TECHNICAL MANUAL THE CPU BOARD WAS REPLACED AND SENT TO BRÉZINS FOR FURTHER INVESTIGATION. UPON VISUAL CHECK A DAMAGE ON THE U7 MEMORY CHIP WAS OBSERVED. IN ORDER TO GET A CLOSER LOOK AT THE DAMAGE, A HIGH DEFINITION CAMERA WAS USED AND IT REVEALED THAT THE MEMORY CHIP WAS CRACKED IN SEVERAL DIRECTIONS. NEVERTHELESS, THE PART WAS CROSS-TESTED TO PERFORM FUNCTIONAL TESTS HOWEVER ONCE THE DEVICE WAS SWITCHED ON THE TECHNICAL ERROR 98 WAS IMMEDIATELY TRIGGERED. THE REPORTED EVENT WAS REPRODUCED AND WAS DUE TO A DAMAGED CPU BOARD FOLLOWING THE HIT OR DROP OF THE REPORTED DEVICE. TO OUR KNOWLEDGE THIS COMPLAINT WAS NOT BEING RELATED TO PATIENT SAFETY. THIS COMPLAINT IS CONSIDERED AS MISUSE. FOR THIS ISSUE AS PER OUR LOCAL PROCEDURE, WE INITIATED NO ACTION.

Description of Event or Problem · 1

ERROR 98-0004 UNEXPECTED RESET OCCURRED ON START-UP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
627104 AGILIA VP MC WIFI CA INFUSION PUMP SYSTEM FRN FRESENIUS VIAL S.A.S.

Patients

Seq Age Sex Outcome Treatment
1 Other