FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 11735227 · Received April 27, 2021

Report

Report Number
2031642-2021-03446
Event Type
Malfunction
Date Received
April 27, 2021
Date of Event
March 29, 2021
Manufacturer
RESPIRONICS CALIFORNIA, LLC
Product Code
MNT
UDI-DI
00884838009851
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

MULTIPLE ATTEMPTS TO RETRIEVE DEVICE REPAIR, AND OPERATIONAL STATUS HAS YIELDED NO RESPONSE. IT IS UNKNOWN IF ANY PART WAS REPLACED OR IF REPAIR HAS BEEN CONDUCTED. THE COMPLAINT WILL BE PROCESSED FOR CLOSURE. IF ADDITIONAL INFORMATION IS RECEIVED AT A LATER DATE, THE COMPLAINT WILL BE REOPENED, AND A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

INSTITUTION: (B)(6). POSTAL CODE: (B)(6). CUSTOMER PHONE #: (B)(6).

Description of Event or Problem · 1

PROBLEM STATEMENT: THE CUSTOMER REPORTED THAT THE DEVICE DOESN'T TURNED ON. THE CUSTOMER CONTACTED PRODUCT SUPPORT AND ADVISED THAT IT IS POSSIBLE THAT A FAULTY BATTERY IS BLOCKING THE DEVICE FROM TURNING ON. IT IS NECESSARY TO DISCONNECT THE "NATIVE" BATTERY OF THE DEVICE AND TRY TO TURN ON THE DEVICE. IF IT DOESN'T HELP, THEN CHANGE THE PM, AND THEN THE POWER SUPPLY, THEN THE CPU. THE CUSTOMER REPORTED THAT THE UNIT WAS NOT IN USE ON PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
628879 RESPIRONICS V60 VENTILATOR WITH PPV AND AUTO-TRAK+SOFTWARE OPTIONS MNT RESPIRONICS CALIFORNIA, LLC V60 00884838009851

Patients

Seq Age Sex Outcome Treatment
1 Unknown