FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRA METER

MDR report key: 1173437 · Received October 15, 2008

Report

Report Number
2939301-2008-02352
Event Type
Injury
Date Received
October 15, 2008
Report Date
September 10, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

TEST STRIP LOT # NOT PROVIDED.

Description of Event or Problem · 1

IN 2008, THE LAY-USER/PT CONTACTED LIFESCAN ALLEGING THAT A ONE TOUCH ULTRA METER HAD AN "ERROR 2" ISSUE. IT IS NOT KNOWN WHEN THE ALLEGED METER ISSUE BEGAN. THE PT DID NOT TAKE ANY ACTIONS RELATED TO DIABETES TREATMENT AS A RESULT OF THE ALLEGED METER ISSUE. HOWEVER, ON AN UNSPECIFIED DATE/TIME AFTER THE ALLEGED ISSUE BEGAN, THE PT CLAIMED THAT SHE DEVELOPE SYMPTOM OF BLURRY VISION AND LIGHTHEADEDNESS. THE PT DENIED RECEIVING MEDICAL INTERVENTION FROM A HEALTH CARE PROVIDER AND WAS NOT TESTED ON ANOTHER DEVICE DURING THE TIME OF CONCERN. IT WOULD HAVE BEEN HELPFUL TO KNOW THE FOLLOWING INFO: WHEN THE ALLEGED METER ISSUE BEGAN, WHAT DATE/TIME THE SYMPTOMS STARTED, HER TESTING FREQUENCY, HER MEDICATION AND DIABETES MGMT REGIMENS, AND WHAT ACTIONS THE PT TOOK BEFORE AND AFTER THE SYMPTOMS DEVELOPED. THE PT WAS REPORTEDLY USING A CORRECT TECHNIQUE FOR TESTING WITH THE REPORTED METER. THE REPORTED METER ISSUE WAS RESOLVED WITH TROUBLESHOOTING. THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE PT CLAIMED THAT SHE DEVELOPED SYMPTOMS THAT CAN BE ASSOCIATED WITH HYPERGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 72 YR Life Threatening