ONE TOUCH ULTRA METER
Report
- Report Number
- 2939301-2008-02356
- Event Type
- Injury
- Date Received
- September 23, 2008
- Date of Event
- January 1, 2007
- Report Date
- September 12, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER FOR EVAL, BUT HAS NOT YET RECEIVED IT. IF THE METER IS RETURNED, LIFESCAN WILL EVALUATE IT AND, IF THE METER DOES NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT. TEST STRIPS LOT NUMBER IS NO LONGER KNOWN BY THE PT.
THIS SENIOR MEDICAL AFFAIRS SPECIALIST SPOKE WITH THE PT/LAYPERSON ON 9/17/08 IN RESPONSE TO HER 9/12/08 COMPLAINT TO A CUSTOMER CARE ADVOCATE, CCA. THE CCA REPLACED THE METER AND TEST STRIPS. THIS SPECIALIST HAS CLASSIFIED THE COMPLAINT BASED UPON THE INFO THE PT REPORTED TO HER ON 9/17/08. ON AND UNKNOWN DATE AND TIME IN 2007, THE PT REPORTEDLY OBTAINED 224 MG/DL ONE MORNING. BASED UPON THE RESULT, THE PT LOOKED HER REGULAR INSULIN ON A SLIDING SCALE, ATE BREAKFAST, AND WENT TO WORK. AROUND NOON THE PT ATE LUNCH BUT DID NOT TEST OR TAKE INSULIN. AROUND 2 P.M., THE PT "PASSED OUT". COLLEAGUES CALLED EMT WHO POSSIBLY TESTED ON THEIR METER, RESULT NOT RECALLED, AND GAVE HER IV GLUCOSE. THE PT WAS NOT HOSPITALIZED. THE PT ALLEGED THAT THE RESULT IN THE MORNING WAS INACCURATELY ELEVATED, RESULTING IN ADMINISTERING EXTRA INSULIN FOLLOWED BY HYPOGLYCEMIA. REPORTEDLY, THE PT CONTINUED USING THE METER WITHOUT INCIDENT. BECAUSE THE PT ALLEGED THAT SHE WAS TREATED FOR HYPOGLYCEMIA DUE TO AN ACCURATE RESULT ON HER METER, THE COMPLAINT IS CLASSIFIED AS AN ADVERSE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 38 YR | Life Threatening| R |