ONE TOUCH ULTRA2 METER
Report
- Report Number
- 2939301-2008-02359
- Event Type
- Injury
- Date Received
- September 23, 2008
- Date of Event
- September 9, 2008
- Report Date
- September 13, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT LFS PRODUCT FOR EVAL, BUT HAS NOT YET RECEIVED THEM. IF THE LFS PRODUCT IS RETURNED, LIFESCAN WILL EVALUATE THEM AND, IF THE LFS PRODUCT DOES NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
IN 2008, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) ON BEHALF OF THE LAY-USER/PATIENT ALLEGING THAT THE ONE TOUCH ULTRA2 METER HAS A BACKLIGHT ISSUE. ACCORDING TO THE PT, THE BACKLIGHT ISSUE FIRST OCCURRED IN THE MORNING BEFORE THE PT WENT TO THE DOCTOR ON FOUR DAYS EARLIER. THE PT REPORTEDLY DID NOT HAVE ANY SYMPTOMS BEFORE, DURING, OR AFTER THE REPORTED ISSUE BEGAN. THE PT REPORTEDLY OBTAINED A BLOOD GLUCOSE READING OF "130 MG/DL" ON THE DOCTOR'S METER AND WAS TREATED WITH INSULIN (20 UNITS OF HUMLIN AND 3 UNITS REGULAR INSULIN). IT IS NOT KNOWN WHY THE PT WAS TREATED WITH INSULIN, AS THE PT DID NOT HAVE ANY SYMPTOMS AND DID NOT OBTAINED AN ELEVATED READING. DURING TROUBLESHOOTING, THE REPORTED ISSUE WAS NOT RESOLVED. THE PT DID NOT REPLACE THE METER'S BATTERY PER THE OWNER'S MANUAL. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PT CLAIMED SHE RECEIVED TREATMENT THAT SUGGEST THE PT WAS HYPERGLYCEMIA AFTER THE REPORTED ISSUE BEGAN. REPLACEMENT PRODUCTS WERE SENT TO THE PT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA2 METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2733537 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 60 YR | Life Threatening| R |