FDA Adverse Event Malfunction Summary report: N

EFFICIA CM10

MDR report key: 11733662 · Received April 27, 2021

Report

Report Number
1218950-2021-10433
Event Type
Malfunction
Date Received
April 27, 2021
Date of Event
April 7, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MHX
PMA / PMN Number
K151812
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER CARE SOLUTION CENTER DISPATCHED A FIELD SERVICE ENGINEER (FSE) FOR SUPPORT. THE ISSUE WAS RESOLVED BY THE CUSTOMER REPLACING THE UNSPECIFIED BLOOD OXYGEN PROBE, WHICH RETURNED THE DEVICE BACK TO FUNCTIONALITY. THE DEVICE REMAINS ON SITE AND IN USE AT THIS CUSTOMER SITE. NO SUBSEQUENT CALLS HAVE BEEN LOGGED FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME.

Description of Event or Problem · 0

IN THE MORNING WARD ROUND, THE BLOOD OXYGEN VALUE OF THE MONITOR WAS FOUND TO BE 89%, AND THE PATIENT WAS OBSERVED TO BREATHE SMOOTHLY. THE PATIENT WAS IMMEDIATELY REPLACED WITH ANOTHER ECG MONITOR TO MEASURE THE BLOOD OXYGEN SATURATION AND THE BLOOD OXYGEN VALUE WAS 97%. THE DEVICE WAS IN USE ON A PATIENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IN THE MORNING WARD ROUND, THE BLOOD OXYGEN VALUE OF THE MONITOR WAS FOUND TO BE 89%, AND THE PATIENT WAS OBSERVED TO BREATHE SMOOTHLY. THE PATIENT WAS IMMEDIATELY REPLACED WITH ANOTHER ECG MONITOR TO MEASURE THE BLOOD OXYGEN SATURATION AND THE BLOOD OXYGEN VALUE WAS 97%. THE DEVICE WAS IN USE ON A PATIENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
627304 EFFICIA CM10 EFFICIA CM10 MHX PHILIPS NORTH AMERICA LLC 863301

Patients

Seq Age Sex Outcome Treatment
1