EFFICIA CM10
Report
- Report Number
- 1218950-2021-10433
- Event Type
- Malfunction
- Date Received
- April 27, 2021
- Date of Event
- April 7, 2021
- Manufacturer
- PHILIPS NORTH AMERICA LLC
- Product Code
- MHX
- PMA / PMN Number
- K151812
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER CARE SOLUTION CENTER DISPATCHED A FIELD SERVICE ENGINEER (FSE) FOR SUPPORT. THE ISSUE WAS RESOLVED BY THE CUSTOMER REPLACING THE UNSPECIFIED BLOOD OXYGEN PROBE, WHICH RETURNED THE DEVICE BACK TO FUNCTIONALITY. THE DEVICE REMAINS ON SITE AND IN USE AT THIS CUSTOMER SITE. NO SUBSEQUENT CALLS HAVE BEEN LOGGED FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME.
IN THE MORNING WARD ROUND, THE BLOOD OXYGEN VALUE OF THE MONITOR WAS FOUND TO BE 89%, AND THE PATIENT WAS OBSERVED TO BREATHE SMOOTHLY. THE PATIENT WAS IMMEDIATELY REPLACED WITH ANOTHER ECG MONITOR TO MEASURE THE BLOOD OXYGEN SATURATION AND THE BLOOD OXYGEN VALUE WAS 97%. THE DEVICE WAS IN USE ON A PATIENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.
A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.
IN THE MORNING WARD ROUND, THE BLOOD OXYGEN VALUE OF THE MONITOR WAS FOUND TO BE 89%, AND THE PATIENT WAS OBSERVED TO BREATHE SMOOTHLY. THE PATIENT WAS IMMEDIATELY REPLACED WITH ANOTHER ECG MONITOR TO MEASURE THE BLOOD OXYGEN SATURATION AND THE BLOOD OXYGEN VALUE WAS 97%. THE DEVICE WAS IN USE ON A PATIENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 627304 | EFFICIA CM10 | EFFICIA CM10 | MHX | PHILIPS NORTH AMERICA LLC | 863301 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |