FDA Adverse Event Malfunction Summary report: N

BD 0.3 ML INSULIN SYRINGE WITH BD ULTRA-FINE NEEDLE

MDR report key: 11729206 · Received April 26, 2021

Report

Report Number
1920898-2021-00465
Event Type
Malfunction
Date Received
April 26, 2021
Date of Event
January 21, 2021
Report Date
April 23, 2021
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

INITIAL REPORTER PHONE #: (B)(6). INVESTIGATION SUMMARY: NO PHYSICAL SAMPLES WERE RECEIVED; THE INVESTIGATION WAS PERFORMED BASED ON THE PHOTO PROVIDED. THIS IS THE 1ST RELATED COMPLAINT FOR THE REPORTED LOT NUMBER. A REVIEW OF THE MANUFACTURING RECORDS WAS PERFORMED AND NO NON-CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS TYPE OF EVENT FOR THIS LOT. THE REPORTED ISSUE WAS OBSERVED AND BASED ON TREND ANALYSIS NO FURTHER ACTION IS REQUIRED AT THIS TIME. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. CORRECTIVE/PREVENTATIVE ACTION (CAPA) HAS BEEN INITIATED. INVESTIGATION CONCLUSION: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 1ST RELATED COMPLAINT FOR CANNULA MISSING ON LOT # 0020542. INVESTIGATION SUMMARY: NO SAMPLES WERE RETURNED THEREFORE THE INVESTIGATION WAS PERFORMED BASED ON THE PHOTOS PROVIDED. ONE PHOTO OF 1 LOOSE 0.3ML BD INSULIN SYRINGE WAS PROVIDED. THE CUSTOMER REPORTED THAT THE SYRINGE CAME WITHOUT A NEEDLE. THE PHOTO WAS EXAMINED, AND IT WAS OBSERVED THAT THE NEEDLE HUB/SHIELD ASSEMBLY WAS NOT ATTACHED TO THE BARREL. THE SEPARATED HUB ASSEMBLY WAS NOT SHOWN IN THE PHOTO PROVIDED, AND NO DAMAGE TO THE BARREL TIP WAS OBSERVED. MANUFACTURING (HOLDREGE) WILL BE NOTIFIED OF THE OBSERVED ISSUE. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 0020542. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. AS NO SAMPLES WERE RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE BASED ON THE PHOTOS RECEIVED (HUB SEPARATES) AS PER MANUFACTURING: CAPA (B)(4) HAS BEEN OPENED TO ADDRESS THIS ISSUE.

Description of Event or Problem · 1

IT WAS REPORTED THAT 2 BD 0.3 ML INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLES EXPERIENCED HUB SEPARATION FROM THE DEVICE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: PATIENT CONTACTED US VIA EMAIL REGARDING A QUALITY DEVIATION IN THE BD ULTRA-FINE 6MM SYRINGES CAPACITY 30UI LOT 0020542. REPORTED THAT HE USES THE BD SYRINGES SHORTLY AND EVERY LOT HE BUYS ONE OR TWO SYRINGES COMES WITHOUT A NEEDLE, BUT HE ONLY KNEW THE LAST LOT HE ACQUIRED IN WHICH HE PRESENTED 2 SYRINGES WITHOUT A NEEDLE, WE QUESTIONED IF HE REALIZED IF THE NEEDLE WAS STUCK IN THE ORANGE PROTECTIVE COVER, PATIENT MENTIONED THAT IT REALLY CAME WITHOUT A NEEDLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
622090 BD 0.3 ML INSULIN SYRINGE WITH BD ULTRA-FINE NEEDLE INSULIN SYRINGE FMF BD MEDICAL - DIABETES CARE 0020542

Patients

Seq Age Sex Outcome Treatment
1