FDA Adverse Event Malfunction Summary report: N

TRUE TRACK SMART SYSTEM

MDR report key: 1172677 · Received September 19, 2008

Report

Report Number
1052693-2008-00066
Event Type
Malfunction
Date Received
September 19, 2008
Date of Event
September 8, 2008
Report Date
September 16, 2008
Manufacturer
HOME DIAGNOSTICS, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

AN END USER CALLED FOR ASSISTANCE CHECKING THE RESULTS AS DISPLAYED IN THE DEVICE. AFTER PHONE TROUBLE-SHOOTING, IT WAS DISCOVERED THAT THE DEVICE'S DISPLAY WAS NOT TURNING ON PROPERLY. THE DEVICE WAS REPLACED AND THE DEFECTIVE ONE RETURNED FOR INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TRUE TRACK SMART SYSTEM BGM (BLOOD GLUCOSE MONITOR) NBW HOME DIAGNOSTICS, INC. TREU TRACK NA

Patients

Seq Age Sex Outcome Treatment
1