FDA Adverse Event
Malfunction
Summary report: N
TRUE TRACK SMART SYSTEM
MDR report key: 1172677
·
Received September 19, 2008
Report
- Report Number
- 1052693-2008-00066
- Event Type
- Malfunction
- Date Received
- September 19, 2008
- Date of Event
- September 8, 2008
- Report Date
- September 16, 2008
- Manufacturer
- HOME DIAGNOSTICS, INC.
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Description of Event or Problem · 1
AN END USER CALLED FOR ASSISTANCE CHECKING THE RESULTS AS DISPLAYED IN THE DEVICE. AFTER PHONE TROUBLE-SHOOTING, IT WAS DISCOVERED THAT THE DEVICE'S DISPLAY WAS NOT TURNING ON PROPERLY. THE DEVICE WAS REPLACED AND THE DEFECTIVE ONE RETURNED FOR INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | TRUE TRACK SMART SYSTEM | BGM (BLOOD GLUCOSE MONITOR) | NBW | HOME DIAGNOSTICS, INC. | TREU TRACK | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |