FDA Adverse Event
Malfunction
Summary report: N
TRUETRACK SMART SYSTEM
MDR report key: 1172667
·
Received September 19, 2008
Report
- Report Number
- 1052693-2008-00065
- Event Type
- Malfunction
- Date Received
- September 19, 2008
- Date of Event
- September 8, 2008
- Report Date
- September 16, 2008
- Manufacturer
- HOEM DIAGNOSTICS INC.
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Description of Event or Problem · 1
AN END USER CALLED TO COMPLAIN THAT THE DEVICE KEPT DISPLAYING AN ERROR MESSAGE. PHONE TROUBLE SHOOTING CONFIRMED THE ERROR MESSAGE AND THE DEFECTIVE DEVICE WAS REPLACED FOR INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | TRUETRACK SMART SYSTEM | BGM (BLOOD GLUCOSE MONITOR) | NBW | HOEM DIAGNOSTICS INC. | TRUETRACK | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |