M3155 UPGRADE REL N.01
Report
- Report Number
- 1218950-2021-10420
- Event Type
- Death
- Date Received
- April 26, 2021
- Date of Event
- March 21, 2021
- Manufacturer
- PHILIPS NORTH AMERICA LLC
- Product Code
- MHX
- PMA / PMN Number
- K081983
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
A PHILIPS FIELD SERVICE ENGINEER WENT ONSITE TO PULL THE PATIENT LOGS FOR THE EVENT. A REVIEW OF THE LOGS INDICATE THAT THE LEADS OFF EVENT ALARMED AT THE CENTRAL STATION AND WAS SUBSEQUENTLY SILENCED WITHIN TWO SECONDS. SINCE THE LEADS OFF ALARM WAS SILENCED AT THE CENTRAL STATION A RESET MESSAGE WAS SENT THROUGH IEM. THIS MESSAGE INDICATES THAT THE CLINICAL TEAM AT THE CENTRAL HAD ACCEPTED, READ, AND CANCELED THE ALERT. THERE WAS NO MALFUNCTION OF THE PHILIPS DEVICE. THE AUDIT LOGS PROVE THAT THE SYSTEM WAS OPERATING CORRECTLY. THE CLINICAL STAFF AT THE CENTRAL STATION HAD SILENCED THE LEADS OFF ALERT WHICH IS WHY THE ALERT DID NOT GO THROUGH IEM. THE CUSTOMER WAS INFORMED ABOUT HOW THE ALARM SYSTEM WORKS. NO FURTHER INVESTIGATION IS WARRANTED. THE DEVICE REMAINS ON SITE AND IN USE.
THE CUSTOMER REPORTED THAT THEY DID NOT RECEIVE AN ALERT IN THEIR INTELLISPACE EVENT MANAGEMENT (IEM) SYSTEM FOR A LEADS OFF EVENT THAT LED TO A PATIENT DEATH ON (B)(6) 2021 AT 2:42 AM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 624550 | M3155 UPGRADE REL N.01 | M3155 UPGRADE REL N.01 | MHX | PHILIPS NORTH AMERICA LLC | 866103 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Death |