FDA Adverse Event Death Summary report: N

M3155 UPGRADE REL N.01

MDR report key: 11723117 · Received April 26, 2021

Report

Report Number
1218950-2021-10420
Event Type
Death
Date Received
April 26, 2021
Date of Event
March 21, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MHX
PMA / PMN Number
K081983
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

A PHILIPS FIELD SERVICE ENGINEER WENT ONSITE TO PULL THE PATIENT LOGS FOR THE EVENT. A REVIEW OF THE LOGS INDICATE THAT THE LEADS OFF EVENT ALARMED AT THE CENTRAL STATION AND WAS SUBSEQUENTLY SILENCED WITHIN TWO SECONDS. SINCE THE LEADS OFF ALARM WAS SILENCED AT THE CENTRAL STATION A RESET MESSAGE WAS SENT THROUGH IEM. THIS MESSAGE INDICATES THAT THE CLINICAL TEAM AT THE CENTRAL HAD ACCEPTED, READ, AND CANCELED THE ALERT. THERE WAS NO MALFUNCTION OF THE PHILIPS DEVICE. THE AUDIT LOGS PROVE THAT THE SYSTEM WAS OPERATING CORRECTLY. THE CLINICAL STAFF AT THE CENTRAL STATION HAD SILENCED THE LEADS OFF ALERT WHICH IS WHY THE ALERT DID NOT GO THROUGH IEM. THE CUSTOMER WAS INFORMED ABOUT HOW THE ALARM SYSTEM WORKS. NO FURTHER INVESTIGATION IS WARRANTED. THE DEVICE REMAINS ON SITE AND IN USE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY DID NOT RECEIVE AN ALERT IN THEIR INTELLISPACE EVENT MANAGEMENT (IEM) SYSTEM FOR A LEADS OFF EVENT THAT LED TO A PATIENT DEATH ON (B)(6) 2021 AT 2:42 AM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
624550 M3155 UPGRADE REL N.01 M3155 UPGRADE REL N.01 MHX PHILIPS NORTH AMERICA LLC 866103

Patients

Seq Age Sex Outcome Treatment
1 Death