FDA Adverse Event Malfunction Summary report: N

ELECSYS 2010 RACK

MDR report key: 1172266 · Received September 19, 2008

Report

Report Number
1823260-2008-07052
Event Type
Malfunction
Date Received
September 19, 2008
Date of Event
August 25, 2008
Report Date
September 19, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

USER RECEIVED DISCREPANT TROPONIN T RESULTS FOR ONE PATIENT SAMPLE. INITIAL RESULT GAVE 0.157 UG/L. SAME SAMPLE WAS REPEATED THREE TIMES GIVING 0.079, 0.085 AND 0.089 UG/L. INITIAL RESULT WAS REPORTED. NO CLINICAL INFORMATION ABOUT THE PATIENT WAS AVAILABLE. NO ADVERSE EVENTS WERE REPORTED FROM THE CUSTOMER SIDE. THE INVESTIGATIONAL UNIT DID NOT VERIFY THE CUSTOMER COMPLAINT. A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED AS DATA FROM THE TIME OF OCCURRENCE WAS UNAVAILABLE FOR FURTHER EVALUATION. THE FIELD SERVICE REPRESENTATIVE REPLACED AND ALIGNED THE BLACK TUBING TO THE MEASURING CELL. ADDITIONALLY IT WAS NOTED A SHORTER THAN ALLOWED CLOTTING TIME FOR THE SAMPLE AND TOO HIGH CENTRIFUGE SETTINGS AS A POSSIBLE ROOT CAUSE. NO FURTHER ISSUES HAVE BEEN OBSERVED BY THE CUSTOMER SINCE THE FSR SERVICE VISIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ELECSYS 2010 RACK IMMUNOCHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS 2010 RACK

Patients

Seq Age Sex Outcome Treatment
1 UNK