FDA Adverse Event Malfunction Summary report: N

KETONE

MDR report key: 11718609 · Received April 23, 2021

Report

Report Number
1000113657-2021-00277
Event Type
Malfunction
Date Received
April 23, 2021
Date of Event
March 28, 2021
Report Date
April 23, 2021
Manufacturer
TRIVIDIA HEALTH INC
Product Code
JIN
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INTERNAL REPORT REFERENCE NUMBER: (B)(4). KETONE TEST STRIPS WERE NOT RETURNED FOR EVALUATION. NOTE: MANUFACTURER CONTACTED CUSTOMER BY E-MAIL AND FOLLOW-UP CALL TO ENSURE THE INITIAL CONCERN IS RESOLVED. UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME.

Description of Event or Problem · 1

CONSUMER REPORTED COMPLAINT BY E-MAIL FOR ERRATIC RESULTS WHEN USING THE KETONE TEST STRIPS. CUSTOMER REPORTED SHE HAD OBTAINED TWO DIFFERENT RESULTS TESTING USING THE SAME URINE STREAM. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
617490 KETONE NITROPRUSSIDE, KETONES (URINARY, NON-QUANT.) JIN TRIVIDIA HEALTH INC STRIP, KETONE 50CT

Patients

Seq Age Sex Outcome Treatment
1