FDA Adverse Event Malfunction Summary report: N

SURESIGNS VSI - NBP/SPO2

MDR report key: 11715237 · Received April 23, 2021

Report

Report Number
1218950-2020-07206
Event Type
Malfunction
Date Received
April 23, 2021
Report Date
April 3, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
DXN
PMA / PMN Number
K112652
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A PHILIPS RESPONSE CENTER ENGINEER (RCE) SPOKE WITH THE CUSTOMER AND CONFIRMED THE ISSUE. THERE IS AN IMPACT ON THE FRONT PANEL AND A BLACK SPOT ON THE LCD SCREEN. THE RCE PROVIDED THE INFORMATION TO SEND THE DEVICE TO WORKSHOP. THERE WAS NO ADDITIONAL INFORMATION REGARDING THIS EVALUATION. IT IS UNKNOWN IF THE DEVICE REMAINS IN USE AT THE CUSTOMER SITE, OR HOW THE ISSUE WAS RESOLVED. THERE HAVE BEEN NO SUBSEQUENT CALLS LOGGED FOR THIS DEVICE/ISSUE. THIS MDR IS BEING SUBMITTED AS PART OF A BATCH SUBMISSION OF PREVIOUSLY CLOSED SERVICE ORDERS THAT WERE RECLASSIFIED AS COMPLAINTS; DISCOVERED AS PART OF A RETROSPECTIVE REMEDIATION REVIEW. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT APPARENTLY THE DEVICE HAS FALLEN. THE DEVICE WAS IN CLINICAL USE AT THE TIME THE ISSUE WAS DISCOVERED. THERE WAS NO ADVERSE EVENT OR PATIENT HARM REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
617655 SURESIGNS VSI - NBP/SPO2 PATIENT MONITOR DXN PHILIPS MEDICAL SYSTEMS 863276

Patients

Seq Age Sex Outcome Treatment
1