FDA Adverse Event Malfunction Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 1170349 · Received September 9, 2008

Report

Report Number
3004464228-2008-00201
Event Type
Malfunction
Date Received
September 9, 2008
Date of Event
August 11, 2008
Report Date
August 11, 2008
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE RETURNED DEVICE WAS EVALUATED AND IT WAS DETERMINED THAT THE SOFT CANNULA WAS NOT INSTALLED CORRECTLY, PREVENTING THE CANNULA FROM PENETRATING THE SKIN. THE PRODUCT USER GUIDE INSTRUCTS THE USER TO "CHECK INFUSION SITE FREQUENTLY FOR PROPER CANNULA PLACEMENT". IT ALSO SUGGESTS THAT THE USER SHOULD CHECK THEIR BLOOD GLUCOSE LEVELS FREQUENTLY, SO THAT THEY CAN NOTICE AND REACT QUICKLY AND APPROPRIATELY TO ANY ISSUES. THE PATIENT REMEDIED THE SITUATION BY REMOVING AND REPLACING THE DEVICE PER USER INSTRUCTIONS. THE LOT WAS FOUND TO HAVE MET ALL ACCEPTANCE CRITERIA.

Description of Event or Problem · 1

CUSTOMER CALLED STATING THAT SHE HAD HIGH BLOOD GLUCOSE LEVELS (BG'S) ALL DAY. WHEN SHE TOOK THE POD OFF, SHE NOTICED THE CANNULA DID NOT COME OUT OF THE POD AND INTO HER SKIN. CUSTOMER WAS ABLE TO ACTIVATE A NEW POD SUCCESSFULLY. A FOLLOW-UP CALL WITH CUSTOMER CONFIRMED HER BG'S WERE COMING DOWN WITH THE NEW POD ON. NO FURTHER INFORMATION AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 11200 L11809

Patients

Seq Age Sex Outcome Treatment
1 47 YR Other