FDA Adverse Event Malfunction Summary report: N

PIC

MDR report key: 1170334 · Received September 11, 2008

Report

Report Number
3023750-2008-00218
Event Type
Malfunction
Date Received
September 11, 2008
Date of Event
August 18, 2008
Report Date
August 18, 2008
Manufacturer
WELCH ALLYN PROTOCOL, INC
Product Code
MKJ
PMA / PMN Number
K021766
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

MFR'S EVALUATION SUMMARY: THE DEVICE IS AN AUTOMATIC EXTERNAL DEFIBRILLATOR AND THE ACTUAL DEVICE INVOLVED WAS EVALUATED. THE COMPLAINT WAS CONFIRMED AND CAUSED BY THE DISPLAY. REPLACEMENT OF THE DISPLAY RESOLVED THE ISSUE. A SECONDARY FINDING NOT RELATED TO THE COMPLAINT WAS THAT THE DEVICE WOULD INITIALIZED USING A BATTERY BUT NOT USING AUXILIARY POWER. THE CAUSE OF THIS FAILURE WAS DUE TO MULTIPLE DAMAGED COMPONENTS ON THE POWER SUPPLY CIRCUIT BOARD THAT SHOW INDICATIONS OF A SHORT CIRCUIT. CAUSE OF THE DAMAGE CANNOT BE IDENTIFIED TO THE COMPONENT LEVEL DUE TO THE DAMAGE. VISUAL INSPECTION IDENTIFIED THAT TWO SECURING SCREWS, AND THE CHASSIS SEAL WERE MISSING, AND MULTIPLE INTERNAL CABLES WERE NO LONGER ROUTED IN THE APPROPRIATE LOCATIONS. REPLACEMENT OF THE DISPLAY AND POWER SUPPLY CIRCUIT BOARD RESOLVED THE ISSUES. UPON COMPLETION OF REPAIRS, THE DEVICE PASSED RELEASE TESTING AND RETURNED TO THE CUSTOMER.

Description of Event or Problem · 1

THE CUSTOMER STATED THE LOWER SECTION OF THE DISPLAY IS BLANK. A SECONDARY FINDING NOT RELATED TO THE COMPLAINT WAS THAT THE DEVICE WOULD INITIALIZE USING A BATTERY BUT NOT USING AUXILIARY POWER. NO PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PIC MKJ WELCH ALLYN PROTOCOL, INC PIC 50

Patients

Seq Age Sex Outcome Treatment
1