UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS
Report
- Report Number
- 2050012-2008-00051
- Event Type
- Malfunction
- Date Received
- September 11, 2008
- Date of Event
- August 21, 2008
- Report Date
- September 11, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- NO INFORMATION
Narratives
AFTER THE EVENT, THE CUSTOMER ATTEMPTED TO RECALIBRATE THE ASSAY, BUT REPEATED ATTEMPTS FAILED. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE REPLACED MULTIPLE PARTS, BUT THE ASSAY STILL FAILED TO CALIBRATE. THE FSE REPLACED THE ENTIRE CREM MODULE. NO ADDITIONAL INFORMATION REGARDING THIS EVENT IS AVAILABLE. A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING AN ERRONEOUSLY HIGH CREATININE (CREM) RESULT THAT WAS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS FOR A SINGLE PATIENT SAMPLE. CREM RESULT OF 14.17 MG/DL WAS REPORTED OUT OF THE LAB. THE PHYSICIAN QUESTIONED THE RESULT AND CUSTOMER RE-TESTED THE ORIGINAL SAMPLE ON A DIFFERENT INSTRUMENT IN THEIR LAB AND OBTAINED A RESULT OF 1.6 MG/DL. A CORRECTED REPORT WAS SENT. PER CUSTOMER, TREATMENT WAS NOT EFFECTED BY THE ELEVATED CREM RESULT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | DXC 800 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |