FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS

MDR report key: 1170258 · Received September 11, 2008

Report

Report Number
2050012-2008-00051
Event Type
Malfunction
Date Received
September 11, 2008
Date of Event
August 21, 2008
Report Date
September 11, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

AFTER THE EVENT, THE CUSTOMER ATTEMPTED TO RECALIBRATE THE ASSAY, BUT REPEATED ATTEMPTS FAILED. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE REPLACED MULTIPLE PARTS, BUT THE ASSAY STILL FAILED TO CALIBRATE. THE FSE REPLACED THE ENTIRE CREM MODULE. NO ADDITIONAL INFORMATION REGARDING THIS EVENT IS AVAILABLE. A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING AN ERRONEOUSLY HIGH CREATININE (CREM) RESULT THAT WAS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS FOR A SINGLE PATIENT SAMPLE. CREM RESULT OF 14.17 MG/DL WAS REPORTED OUT OF THE LAB. THE PHYSICIAN QUESTIONED THE RESULT AND CUSTOMER RE-TESTED THE ORIGINAL SAMPLE ON A DIFFERENT INSTRUMENT IN THEIR LAB AND OBTAINED A RESULT OF 1.6 MG/DL. A CORRECTED REPORT WAS SENT. PER CUSTOMER, TREATMENT WAS NOT EFFECTED BY THE ELEVATED CREM RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1 NA