Description of Event or Problem · 1
ROCHE DIAGNOSTICS (A DISTRIBUTOR OF DATA INNOVATIONS' INSTRUMENT MANAGER SOFTWARE) REPORTED AN ISSUE TO DATA INNOVATIONS (DI) ON BEHALF OF (B)(6) ON (B)(6) 2021: AN INITIAL RESULT FOR A BHCG TEST (PREGNANCY TEST) WAS RECEIVED FROM THE ANALYZER WITH A RESULT VALUE OF '10000' AND ERROR CODE '26. THE SAMPLE WAS HELD BASED ON A CONFIGURATION SETTING AND THEN RERUN FOR DILUTION. THE NEXT RESULT RECEIVED WAS A BLANK RESULT FOR AN INSUFFICIENT SAMPLE, THE RESULT WAS HELD AGAIN, AND A CONFIGURATION VALUE CHANGED THE RESULT TO BE <1,000,000. WHILE THE RERUN WAS RUNNING, THE LAB TECH MANUALLY RELEASED THE ORIGINAL RESULT BEFORE THE DILUTION WAS COMPLETE. THIS WAS REPORTED AS A CRITICAL/POSITIVE RESULT AND THE PATIENT WAS ADMITTED TO THE HOSPITAL. THIS IS NOT A MALFUNCTION OF INSTRUMENT MANAGER. REPORT IS BEING SUBMITTED DUE TO DATA INNOVATIONS BECOMING AWARE THAT THE PATIENT WAS ADMITTED TO THE HOSPITAL. FDA SAFETY REPORT ID# (B)(4).