FDA Adverse Event Malfunction Summary report: N

T:SLIM X2, BASAL-IQ, MMOL/L

MDR report key: 11665913 · Received April 14, 2021

Report

Report Number
3013756811-2021-38906
Event Type
Malfunction
Date Received
April 14, 2021
Date of Event
March 10, 2021
Report Date
April 14, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613021
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT OUT OF RANGE ISSUES OCCURRED BETWEEN THE TRANSMITTER AND PUMP FOR GREATER THAN 15 MINUTES, WITH NO CONTINUOUS GLUCOSE MONITOR (CGM) SENSOR READINGS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 142-148 MG/DL. NO ADDITIONAL INFORMATION WAS PROVIDED. A REPLACEMENT TRANSMITTER WAS SENT TO THE CUSTOMER TO RESOLVE THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
564473 T:SLIM X2, BASAL-IQ, MMOL/L AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613021

Patients

Seq Age Sex Outcome Treatment
1 39 YR