FDA Adverse Event Malfunction Summary report: N

86-SERIES

MDR report key: 11655491 · Received April 13, 2021

Report

Report Number
9616031-2021-00008
Event Type
Malfunction
Date Received
April 13, 2021
Date of Event
April 2, 2021
Report Date
May 18, 2021
Manufacturer
GETINGE DISINFECTION AB
Product Code
MEC
UDI-DI
07340153700277
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ON 2ND APRIL, 2021 GETINGE BECAME AWARE OF AN ISSUE RELATED TO AGS UNLOADING DEVICE USED TOGETHER WITH THE 8668 WASHER DISINFECTOR. AS IT WAS STATED, THE STOPPING PIN OF THE DEVICE WAS JAMMED IN THE DOWN POSITION, LEADING TO THE RACK TO FALL OFF. THERE WAS NO INFORMATION ABOUT ANY HARM OR DAMAGE DUE TO THE ISSUE, HOWEVER WE DECIDED TO REPORT THE EVENT IN ABUNDANCE OF CAUTION THAT ANY RACK FALLING OF THE DEVICE COULD CAUSE AN INJURY. DURING THE INVESTIGATION COURSE WE WERE ABLE TO ESTABLISH, THAT THE ROOT CAUSE OF THIS ISSUE WAS DEFINED AS STOPPING PIN JAMMED IN THE DOWN POSITION. THE STOP PIN BECAME STUCK DOWN DUE TO THE METAL COVER OF THE PIN BEING WRONGLY ASSEMBLED AND PREVENTING THE PIN MOVEMENT. AS THE UNIT WAS RE-INSTALLED ABOUT TWO WEEKS BEFORE THE EVENT OCCURRED, THE MOST LIKELY ROOT CAUSE OF THE EVENT WAS CONCLUDED AS INSTALLATION ERROR. THE DETAILED INSTRUCTION ABOUT THE INSTALLATION AND ADJUSTMENT OF THE PART AFFECTED IS PLACED IN THE INSTALLATION MANUAL FOR GETINGE AGS (DOC. 6001299502, CHAPTER 6.12). WE RECOMMENDED RETRAINING OF THE GETINGE TECHNICIAN WHO HAS PERFORMED THE DEVICE INSTALLATION. IT WAS ESTABLISHED THAT WHEN THE EVENT OCCURRED, THE AFFECTED DEVICE DID NOT MEET ITS SPECIFICATION AS A MALFUNCTION OF THE END STOP PIN OCCURRED AND LED TO THE CART FALLING AND IN THIS WAY THE DEVICE CONTRIBUTED TO REPORTABLE EVENT. NONE OF THE PROVIDED INFORMATION INDICATES THAT UPON THE EVENT OCCURRENCE THE DEVICE WAS BEING USED FOR PATIENT TREATMENT. THE PROBLEM HAS BEEN RESOLVED BY ADJUSTMENT OF THE PIN COVER ON THE CONVEYOR. GETINGE SHALL CONTINUE TO MONITOR FOR ANY FURTHER EVENTS OF THIS NATURE AND DO NOT PROPOSE ANY FURTHER ACTION AT THIS TIME.

Description of Event or Problem · 0

MANUFACTURER REFERENCE NUMBER (B)(4).

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION WILL BE PROVIDED FOLLOWING THE CONCLUSION OF THE INVESTIGATION. DEVICE NOT RETURNED TO THE MANUFACTURER.

Description of Event or Problem · 1

ON 2ND APRIL, 2021 GETINGE BECAME AWARE OF AN ISSUE RELATED TO 8668 WASHER DISINFECTOR. AS IT WAS STATED, THE STOPPING PIN MALFUNCTIONED ON THE DEVICE LEADING TO RACK FELL OFF. THERE WAS NO INFORMATION ABOUT ANY HARM OR DAMAGE DUE TO THE ISSUE, HOWEVER WE DECIDED TO REPORT THE EVENT IN ABUNDANCE OF CAUTION THAT ANY RACK FALLING OF THE DEVICE COULD CAUSE AN INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
556445 86-SERIES DISINFECTOR, MEDICAL DEVICES MEC GETINGE DISINFECTION AB 8668 07340153700277

Patients

Seq Age Sex Outcome Treatment
1