FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 11646609 · Received April 10, 2021

Report

Report Number
2031642-2021-03354
Event Type
Malfunction
Date Received
April 10, 2021
Date of Event
March 12, 2021
Manufacturer
RESPIRONICS CALIFORNIA, LLC
Product Code
MNT
UDI-DI
00884838020054
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED FAILURE WAS CONFIRMED. FAILURE INVESTIGATION WAS NOT PERFORMED ON THE RETURNED PART AS THE ROOT CAUSE WAS IDENTIFIED IN A CAPA INVESTIGATION AS LIQUID INGRESS, SPECIFICALLY OF CLEANING SOLUTIONS AND RELATED DEBRIS, CAN CAUSE ERRATIC SETTINGS, INTERMITTENT OPERATION AND GENERAL ENCODER FAILURE BY CAUSING SHORTS IN THE ELECTRONIC COMPONENTS. THE BUTTON IS ALSO SUSCEPTIBLE TO CONTAMINATION AND SHORTS BY LIQUID INGRESS AND RELATED DEBRIS.

Additional Manufacturer Narrative · 0

B4:04AUG2021. IN ADDITION TO THE NAVIGATION RING NOT WORKING, THE CUSTOMER ALSO IDENTIFIED THE NAVIGATION RING BUTTON WAS BROKEN. THE CUSTOMER REPLACED THE NAVIGATION BUTTON TO RESOLVE THE ISSUE. THE UNIT WAS TESTED, AND IT WAS RETURNED TO SERVICE.

Additional Manufacturer Narrative · 0

B4:(B)(6) 2021. THE FIELD SERVICE ENGINEER (FSE) CONFIRMED THE REPORTED FAILURE. THE (FSE) REPLACED THE FRONT BEZEL WITH NAVIGATION RING TO RESOLVE THE ISSUE. THE UNIT WAS TESTED, AND IT WAS RETURNED TO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE NAVIGATION RING DOES NOT WORK ANYMORE. THE CUSTOMER CAN NOT MAKE SETTING CHANGES VIA NAVIGATION RING, ONLY TOUCHSCREEN. THE DEVICE WAS NOT IN CLINICAL USE. THERE WAS NO PATIENT OR USER HARM REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
543986 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS CALIFORNIA, LLC V60 00884838020054

Patients

Seq Age Sex Outcome Treatment
1 Unknown