ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2021-502418
- Event Type
- Malfunction
- Date Received
- April 10, 2021
- Report Date
- February 12, 2021
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403801518
- PMA / PMN Number
- K133532
- Removal / Correction Number
- Z-2909-2020
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION THE SERVICE TECHNICIAN NOTED THAT THEY REPLACED PUNCTURED KEYPAD - REPLACED KEYPAD. ERROR CODE 810.6030 - REFLASHED POLO. THE PROBABLE CAUSE OF THE REPORTED ISSUE WAS DUE TO ELECTRICAL FAILURE OF THE ASSY FR CASE W/ KEYPAD 8015 M2. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 14SEP2018. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD WAS PERFORMED WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.
THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION, THE SERVICE TECHNICIAN NOTED, THAT THEY REPLACED PUNCTURED KEYPAD, REPLACED KEYPAD. ERROR CODE 810.6030, REFLASHED POLO. THE FAILURE CODE OTHE WAS USED TO TRACK THE ALARIS SOFTWARE VERSION AS RECEIVED FROM THE CUSTOMER, AND THE SOFTWARE VERSION WHEN DEVICE WAS SENT BACK TO THE CUSTOMER. IT DOES NOT REFLECT A DEVICE FAILURE OR REPRESENT ANY RISK TO THE PATIENT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED, THE DEVICE HAD A MANUFACTURE DATE OF 14SEP2018. THE REVIEW WAS PERFORMED, FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN#: (B)(6) WAS PERFORMED. WHICH CONFIRMED, THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE. WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. BASED ON THE FINDINGS, SERVICE DETERMINED, THAT THE PROBABLE CAUSE OF THE REPORTED ISSUE WAS, DUE TO ELECTRICAL FAILURE OF THE ASSY FR CASE W/KEYPAD 8015 M2. A REVIEW OF THE COMPLAINT HISTORY RECORD IN TRACKWISE AND SAP WAS PERFORMED, FOR THE SN#: (B)(6). WHICH DID NOT CONFIRM, SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.
IT WAS REPORTED BY THE CUSTOMER "UNKNOWN/NEEDS REPAIR." THERE WAS NO ADDITIONAL INFORMATION PROVIDED AND NO PATIENT INVOLVEMENT.
IT WAS REPORTED BY THE CUSTOMER, "UNKNOWN/NEEDS REPAIR". THERE WAS NO ADDITIONAL INFORMATION PROVIDED. AND NO PATIENT INVOLVEMENT.
THE AFFECTED DEVICE HAS BEEN RECEIVED AND THE INVESTIGATION IS PENDING. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE FAILURE INVESTIGATION HAS BEEN COMPLETED. DEVICE RECEIVED BY MANUFACTURER.
IT WAS REPORTED BY THE CUSTOMER "UNKNOWN/NEEDS REPAIR". THERE WAS NO ADDITIONAL INFORMATION PROVIDED AND NO PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 543952 | ALARIS SYSTEM PC UNIT | PUMP, INFUSION | FRN | CAREFUSION SD | 8015 | 10885403801518 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |