FDA Adverse Event Malfunction Summary report: N

ALARIS SYSTEM PC UNIT

MDR report key: 11646452 · Received April 10, 2021

Report

Report Number
2016493-2021-502418
Event Type
Malfunction
Date Received
April 10, 2021
Report Date
February 12, 2021
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403801518
PMA / PMN Number
K133532
Removal / Correction Number
Z-2909-2020
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION THE SERVICE TECHNICIAN NOTED THAT THEY REPLACED PUNCTURED KEYPAD - REPLACED KEYPAD. ERROR CODE 810.6030 - REFLASHED POLO. THE PROBABLE CAUSE OF THE REPORTED ISSUE WAS DUE TO ELECTRICAL FAILURE OF THE ASSY FR CASE W/ KEYPAD 8015 M2. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 14SEP2018. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD WAS PERFORMED WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.

Additional Manufacturer Narrative · 0

THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION, THE SERVICE TECHNICIAN NOTED, THAT THEY REPLACED PUNCTURED KEYPAD, REPLACED KEYPAD. ERROR CODE 810.6030, REFLASHED POLO. THE FAILURE CODE OTHE WAS USED TO TRACK THE ALARIS SOFTWARE VERSION AS RECEIVED FROM THE CUSTOMER, AND THE SOFTWARE VERSION WHEN DEVICE WAS SENT BACK TO THE CUSTOMER. IT DOES NOT REFLECT A DEVICE FAILURE OR REPRESENT ANY RISK TO THE PATIENT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED, THE DEVICE HAD A MANUFACTURE DATE OF 14SEP2018. THE REVIEW WAS PERFORMED, FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN#: (B)(6) WAS PERFORMED. WHICH CONFIRMED, THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE. WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. BASED ON THE FINDINGS, SERVICE DETERMINED, THAT THE PROBABLE CAUSE OF THE REPORTED ISSUE WAS, DUE TO ELECTRICAL FAILURE OF THE ASSY FR CASE W/KEYPAD 8015 M2. A REVIEW OF THE COMPLAINT HISTORY RECORD IN TRACKWISE AND SAP WAS PERFORMED, FOR THE SN#: (B)(6). WHICH DID NOT CONFIRM, SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER "UNKNOWN/NEEDS REPAIR." THERE WAS NO ADDITIONAL INFORMATION PROVIDED AND NO PATIENT INVOLVEMENT.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER, "UNKNOWN/NEEDS REPAIR". THERE WAS NO ADDITIONAL INFORMATION PROVIDED. AND NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative · 1

THE AFFECTED DEVICE HAS BEEN RECEIVED AND THE INVESTIGATION IS PENDING. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE FAILURE INVESTIGATION HAS BEEN COMPLETED. DEVICE RECEIVED BY MANUFACTURER.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER "UNKNOWN/NEEDS REPAIR". THERE WAS NO ADDITIONAL INFORMATION PROVIDED AND NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
543952 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015 10885403801518

Patients

Seq Age Sex Outcome Treatment
1