ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2021-502405
- Event Type
- Malfunction
- Date Received
- April 10, 2021
- Report Date
- February 24, 2021
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403801518
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MO, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
THE REPORTED ISSUE WAS CONFIRMED. THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION THE SERVICE TECHNICIAN NOTED THAT ERROR CODE 800.8000 - REFLASHED POLO, PKB AND MAIN SOFTWARE. REPLACED MISSING BATTERY PACK, MISSING POWER CORD AND DELAMINATED KEYPAD. BASED ON THE FINDINGS, SERVICE DETERMINED THAT THE PROBABLE ROOT CAUSE OF THE REPORTED ISSUE WAS DUE TO SOFTWARE ISSUE (ERROR CODE 800.8000). A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 28DEC2017. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD WAS PERFORMED, WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.
IT WAS REPORTED BY THE CUSTOMER THAT THE DEVICE RECEIVED "ALARM - ERROR CODES / MESSAGES." THERE WAS NO PATIENT INVOLVEMENT.
THE AFFECTED DEVICE HAS BEEN RECEIVED AND THE INVESTIGATION IS PENDING. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE FAILURE INVESTIGATION HAS BEEN COMPLETED. DEVICE RECEIVED BY MANUFACTURER.
IT WAS REPORTED BY THE CUSTOMER THAT THE DEVICE RECEIVED "ALARM - ERROR CODES/MESSAGES." THERE WAS NO PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 543943 | ALARIS SYSTEM PC UNIT | PUMP, INFUSION | FRN | CAREFUSION SD | 8015 | 10885403801518 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |