FDA Adverse Event Malfunction Summary report: N

ALARIS SYSTEM PC UNIT

MDR report key: 11646442 · Received April 10, 2021

Report

Report Number
2016493-2021-502405
Event Type
Malfunction
Date Received
April 10, 2021
Report Date
February 24, 2021
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403801518
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED ISSUE WAS CONFIRMED. THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION THE SERVICE TECHNICIAN NOTED THAT ERROR CODE 800.8000 - REFLASHED POLO, PKB AND MAIN SOFTWARE. REPLACED MISSING BATTERY PACK, MISSING POWER CORD AND DELAMINATED KEYPAD. BASED ON THE FINDINGS, SERVICE DETERMINED THAT THE PROBABLE ROOT CAUSE OF THE REPORTED ISSUE WAS DUE TO SOFTWARE ISSUE (ERROR CODE 800.8000). A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 28DEC2017. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD WAS PERFORMED, WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT THE DEVICE RECEIVED "ALARM - ERROR CODES / MESSAGES." THERE WAS NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative · 1

THE AFFECTED DEVICE HAS BEEN RECEIVED AND THE INVESTIGATION IS PENDING. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE FAILURE INVESTIGATION HAS BEEN COMPLETED. DEVICE RECEIVED BY MANUFACTURER.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THE DEVICE RECEIVED "ALARM - ERROR CODES/MESSAGES." THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
543943 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015 10885403801518

Patients

Seq Age Sex Outcome Treatment
1