FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD

MDR report key: 11640678 · Received April 9, 2021

Report

Report Number
3003768277-2021-10006
Event Type
Malfunction
Date Received
April 9, 2021
Date of Event
March 28, 2021
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838059054
PMA / PMN Number
K130638
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE INFORMATION COLLECTED, THE CUSTOMER INDICATED THAT IT WAS NOT POSSIBLE TO DO FLUOROSCOPY, EXPOSURE AND MOVE THE TABLE. THE SYSTEM WAS RESTARTED SEVERAL TIMES, BUT RESTARTS WERE UNSUCCESSFUL. PHILIPS HAS ANALYZED THE LOG FILE AND NO PROBLEM HAS BEEN IDENTIFIED WITH THE AVAILABILITY OF FLUOROSCOPY AND EXPOSURE. THE LOG FILE SHOWED AN UNUSUAL PATTERN WITH ENABLING AND DISABLING OF THE TABLE BRAKE, BUT NO MALFUNCTION OF THE GEOMETRY WAS IDENTIFIED. THE LOG FILE SHOWED THAT AFTER A SYSTEM RESTART, THE IMAGE PROCESSING PC (IPPC) FAILED WHICH RESULTED IN THE SYSTEM NOT BEING OPERATIONAL. A PHILIPS SERVICE ENGINEER REPLACED THE IPPC AFTER WHICH THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER.

Additional Manufacturer Narrative · 0

THIS FINAL REPORT HAS BEEN CORRECTED AS PHILIPS WAS INFORMED THAT THE EVENT DATE WAS NOT ON (B)(6) 2021 TO BUT ON (B)(6) 2021. PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE INFORMATION COLLECTED, THE CUSTOMER INDICATED THAT IT WAS NOT POSSIBLE TO DO FLUOROSCOPY, EXPOSURE AND MOVE THE TABLE. THE SYSTEM WAS RESTARTED SEVERAL TIMES, BUT RESTARTS WERE UNSUCCESSFUL. PHILIPS HAS ANALYZED THE LOG FILE AND NO PROBLEM HAS BEEN IDENTIFIED WITH THE AVAILABILITY OF FLUOROSCOPY AND EXPOSURE. THE LOG FILE SHOWED AN UNUSUAL PATTERN WITH ENABLING AND DISABLING OF THE TABLE BRAKE, BUT NO MALFUNCTION OF THE GEOMETRY WAS IDENTIFIED. THE LOG FILE SHOWED THAT AFTER A SYSTEM RESTART, THE IMAGE PROCESSING PC (IPPC) FAILED WHICH RESULTED IN THE SYSTEM NOT BEING OPERATIONAL. A PHILIPS SERVICE ENGINEER REPLACED THE IPPC AFTER WHICH THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER.

Description of Event or Problem · 1

IT HAS BEEN REPORTED TO PHILIPS THAT DURING AN EMERGENCY CORONARY PROCEDURE THE SYSTEM STOPPED WORKING. THE PATIENT WAS TRANSFERRED TO ANOTHER ROOM WHERE THE PROCEDURE WAS COMPLETED. NO HARM HAS BEEN REPORTED TO PHILIPS. PHILIPS HAS STARTED THE INVESTIGATION OF THE COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
537023 ALLURA XPER FD INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD20 00884838059054

Patients

Seq Age Sex Outcome Treatment
1