FDA Adverse Event Injury Summary report: N

PHILIPS SONICARE

MDR report key: 11639278 · Received April 8, 2021

Report

Report Number
3026630-2021-10009
Event Type
Injury
Date Received
April 8, 2021
Date of Event
April 3, 2021
Manufacturer
PHILIPS ORAL HEALTHCARE, LLC
Product Code
JEQ
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

B5: CORRECTION: DESCRIBE EVENT OR PROBLEM FROM "THE CONSUMER REPORTED THAT THEIR DAYTONA POWER TOOTHBRUSH DEVICE CAUGHT ON FIRE. THERE WAS NO INDICATED VISIBLE FLAME OR PROPERTY DAMAGE AND NO INJURY REPORTED." TO "THE CONSUMER REPORTED THAT THEIR PHILIPS ONE POWER TOOTHBRUSH DEVICE CAUGHT ON FIRE. THERE WAS NO INDICATED VISIBLE FLAME OR PROPERTY DAMAGE AND NO INJURY REPORTED." D2A: CORRECTION: COMMON DEVICE NAME FROM "DAYTONA POWER TOOTHBRUSH" TO "PHILIPS ONE POWERED TOOTHBRUSH". D4: THE DEVICE SERIAL NUMBERS OR MANUFACTURING NUMBERS WERE IDENTIFIED AND UPDATED. H4: MANUFACTURE DATE WAS IDENTIFIED AND UPDATED. ANALYSIS RESULTS: THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT WAS A BURNT CHARGING CABLE.

Description of Event or Problem · 0

THE CONSUMER REPORTED THAT THEIR PHILIPS ONE POWER TOOTHBRUSH DEVICE CAUGHT ON FIRE. THERE WAS NO INDICATED VISIBLE FLAME OR PROPERTY DAMAGE AND NO INJURY REPORTED.

Additional Manufacturer Narrative · 1

THE EVENT DATE IS APPROXIMATE. THE DEVICE SERIAL NUMBERS OR MANUFACTURING NUMBERS WERE NOT PROVIDED. MANUFACTURE DATE NOT PROVIDED OR IDENTIFIABLE.

Description of Event or Problem · 1

THE CONSUMER REPORTED THAT THEIR DAYTONA POWER TOOTHBRUSH DEVICE CAUGHT ON FIRE. THERE WAS NO INDICATED VISIBLE FLAME OR PROPERTY DAMAGE AND NO INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
530200 PHILIPS SONICARE PHILIPS ONE POWERED TOOTHBRUSH JEQ PHILIPS ORAL HEALTHCARE, LLC HY1200

Patients

Seq Age Sex Outcome Treatment
1