FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1163684 · Received September 9, 2008

Report

Report Number
1826988-2008-01026
Event Type
Malfunction
Date Received
September 9, 2008
Date of Event
August 25, 2008
Report Date
August 25, 2008
Manufacturer
BAYER HEALTHCARE LLC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED THAT THE CUSTOMER'S BLOOD GLUCOSE WAS TESTED USING A LAB TEST AND THE RESULT WAS 89 MG/DL. HER GLUCOSE WAS RETESTED WITHIN 10 MINUTES USING HER CONTOUR METER AND THE READING WAS 224 MG/DL. THE DIFFERENCE BETWEEN READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS ARE TO BE RETURNED FOR EVALUATION. THE ADVOCATE ALSO INSISTED THE METER BE REPLACED. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC. NOT PROVIDED 7MC3C01

Patients

Seq Age Sex Outcome Treatment
1 UNK