FDA Adverse Event Malfunction Summary report: N

ASCENSIA BREEZE2

MDR report key: 1163653 · Received September 9, 2008

Report

Report Number
1826988-2008-01000
Event Type
Malfunction
Date Received
September 9, 2008
Date of Event
August 18, 2008
Report Date
August 18, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB WAS NOT ABLE TO CONFORM THE LOW RESULT COMPLAINT. THEY DID FIND THE RETURNED METER TO HAVE A SINGLE ABRASION IN THE SENSOR PRESENTATION AREA OF THE METER. THE ABRASION OCCURS WHEN ONE OF THE CONTACTS THAT MUST TOUCH THE SENSOR IS LIFTED. THIS CAUSES THE METER TO NOT COUNTDOWN.

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER BREEZE2 METER. WHILE TROUBLESHOOTING, SHE PERFORMED CONTROL TESTS AND RECEIVED A RESULT OF 71 MG/DL. THE NORMAL CONTROL RANGE WAS 114-165 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS WERE TO BE RETURNED FOR EVALUATION, BUT THE QA LAB ONLY RECEIVED THE METER. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA BREEZE2 BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 1440 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK