FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1163647 · Received September 9, 2008

Report

Report Number
1826988-2008-00993
Event Type
Malfunction
Date Received
September 9, 2008
Date of Event
August 14, 2008
Report Date
August 14, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED CONTROL TESTS AND RECEIVED 2 RESULTS OF "LO". THE NORMAL CONTROL RANGE WAS 106-147 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. CUSTOMER SERVICE ATTEMPTED TO FURTHER TROUBLESHOOT THE CONTOUR SYSTEM, BUT THE CUSTOMER DECLINED. THE TEST STRIPS WERE RETURNED FOR EVALUATION. REPLACEMENTS TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7098B 7KC3D02

Patients

Seq Age Sex Outcome Treatment
1 UNK