FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1163644 · Received September 9, 2008

Report

Report Number
1826988-2008-00995
Event Type
Malfunction
Date Received
September 9, 2008
Date of Event
August 17, 2008
Report Date
August 17, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE CALLED FOR HELP WITH THE CUSTOMER'S METER. WHILE TROUBLESHOOTING, SHE PERFORMED CONTROL TESTS USING 2 BOTTLES OF TEST STRIPS AND RECEIVED RESULTS OF 202 AND 216 MG/DL. THE NORMAL CONTROL RANGES WERE 103-142 MG/DL AND 103-143 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER USED THE LAST OF THE TEST STRIPS, SO THEY ARE NOT AVAILABLE FOR EVALUATION. THE METER IS TO BE RETURNED FOR EVALUATION. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK