FDA Adverse Event Malfunction Summary report: N

ONE TOUCH ULTRALINK METER

MDR report key: 1162416 · Received September 9, 2008

Report

Report Number
2939301-2008-02136
Event Type
Malfunction
Date Received
September 9, 2008
Report Date
August 25, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER FOR EVALUATION, BUT HAS NOT YET RECEIVED IT. IF THE METER IS RETURNED, LIFESCAN WILL EVALUATE IT AND, IF THE METER DOES NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT'S MOTHER CALLED AND STATED THAT THE PT'S ULTRALINK METER HAS BACK MARKS ON THEM AND IT LOOKS LIKE THE DISPLAY WAS CRACKED. THE PATIENT DID NOT EXHIBIT ANY SYMPTOMS OR SEEK ANY MEDICAL INTERVENTION DUE TO THE REPORTED ISSUE. THE REPORTER WAS UNABLE/UNWILLING TO VERIFY WHETHER THERE WAS ANY METER TRAUMA. THE METER IS NOT A NEW PRODUCT (OUT OF BOX). THE METER WAS REPLACED. THE COMPLAINT IS BEING REPORTED DUE TO THE DAMAGED DISPLAY ON THE ULTRALINK METER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2823281

Patients

Seq Age Sex Outcome Treatment
1