FDA Adverse Event Malfunction Summary report: N

ONE TOUCH ULTRALINK METER

MDR report key: 1162365 · Received September 9, 2008

Report

Report Number
2939301-2008-02076
Event Type
Malfunction
Date Received
September 9, 2008
Report Date
August 17, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Description of Event or Problem · 1

IN 2008, THE LAY USER/REPORTER CONTACTED LIFESCAN ON BEHALF OF THE LAY USER/PT ALLEGING THE ONE TOUCH ULTRALINK METER PROMPTED THE ERROR 3 MESSAGE. THE REPORTER STATED THE PT DID NOT DEVELOP ANY SYMPTOMS. THE PT TOOK HIS USUAL DOSE OF DIABETES MEDICATION DUE TO THE ISSUE. THE REPORTER MENTIONED THE PT DID NOT RECEIVE ANY MEDICAL INTERVENTION DUE TO THE ISSUE. THE PT'S TESTING TECHNIQUE WAS CORRECT. THE PRODUCT WAS NOT NEW (OUT OF BOX). THIS COMPLAINT IS BEING REPORTED BECAUSE THE ERROR 3 ISSUE WAS NOT RESOLVED THROUGH TROUBLESHOOTING. THE PRODUCT DID NOT CAUSE OR CONTRIBUTE TO INJURY BECAUSE THE PT DID NOT SUFFER ANY SYMPTOMS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1