FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11615778 · Received April 5, 2021

Report

Report Number
3013756811-2021-36889
Event Type
Malfunction
Date Received
April 5, 2021
Date of Event
March 13, 2021
Report Date
April 5, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 100 UNITS OF INSULIN DURING THE LOAD SEQUENCE. ADDITIONALLY, IT WAS REPORTED THAT THE CUSTOMER DISCONNECTED INFUSION SET FROM THE CARTRIDGE, DELIVERED 5-6 UNITS, AND DID NOT OBSERVE ANY DROPS OF INSULIN EXITING FROM THE END OF THE CARTRIDGE TUBING. THE CUSTOMER LOADED A NEW CARTRIDGE TO RESOLVE THE ISSUES. CUSTOMER¿S BLOOD GLUCOSE LEVEL RANGED FROM 213-228 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
510098 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 79 YR