ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2021-502059
- Event Type
- Malfunction
- Date Received
- April 5, 2021
- Report Date
- March 22, 2021
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403801518
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SD, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
TECHNICAL SUPPORT (TS) PERFORMED TROUBLESHOOTING OVER THE PHONE TO DETERMINE ERROR CODE 132.3000. TS RECOMMENDED TO REPLACE SIO BOARD, RETURN MODULE TO THE FACTORY AND REPLACE TAMPER SWITCH. DEVICE HISTORY RECORD A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 04SEP2019. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD FOR (B)(6) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE. A REVIEW OF THE COMPLAINT HISTORY RECORD WAS PERFORMED FOR THE (B)(6). WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER. H3 OTHER TEXT : OVER THE PHONE TROUBLESHOTING.
IT WAS REPORTED THAT THE DEVICE RECEIVED AN ALARM - ERROR CODE MESSAGE. THE ERROR CODE DISPLAYED WAS 132.3000. THE TECH RECOMMENDED REPLACING THE SIO BOARD AND THE TAMPER SWITCH THAT IS STUCK. THERE WAS NO PATIENT INVOLVEMENT.
NO DEVICE WILL BE RETURNED PER CUSTOMER. THE CUSTOMER COMPLAINT COULD NOT BE CONFIRMED BECAUSE THE DEVICE WAS NOT RETURNED FOR FAILURE INVESTIGATION. THE ROOT CAUSE OF THE FAILURE WAS NOT IDENTIFIED.
IT WAS REPORTED THAT THE DEVICE RECEIVED AN ALARM - ERROR CODE MESSAGE. THE ERROR CODE DISPLAYED WAS 132.3000. THE TECH RECOMMENDED REPLACING THE SIO BOARD AND THE TAMPER SWITCH THAT IS STUCK. THERE WAS NO PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 512950 | ALARIS SYSTEM PC UNIT | PUMP, INFUSION | FRN | CAREFUSION SD | 8015 | 10885403801518 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |