FDA Adverse Event Malfunction Summary report: N

M2000SP

MDR report key: 1161496 · Received September 15, 2008

Report

Report Number
3005248192-2008-00002
Event Type
Malfunction
Date Received
September 15, 2008
Date of Event
August 25, 2008
Report Date
September 12, 2008
Manufacturer
ABBOTT MOLECULAR, INC.
Product Code
KEY
PMA / PMN Number
BP060002
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ABBOTT MOLECULAR HAS IDENTIFIED A REPLACEMENT TAPE TO SECURE THE FRONT HOOD PANEL. A CUSTOMER LETTER HAS BEEN ISSUED INFORMING THE CUSTOMERS THAT HAVE A HOOD ON THEIR M2000SP SYSTEM THAT A SERVICE CALL WILL BE SCHEDULED. IF THE CUSTOMER SUSPECTS THAT THE FRONT HOOD PANEL IS LOOSE, THEN THE M2000SP INSTRUMENT IS NOT TO BE USED UNTIL THE SERVICE VISIT IS COMPLETE. ADDITIONAL MODEL #: 9K14-02.

Description of Event or Problem · 1

THE FRONT HOOD PANEL OF THE M2000SP INSTRUMENT HAS ADHESIVE ON THE DOUBLE-COATED TAPE THAT WAS NOT STRONG ENOUGH TO HOLD THE WINDOW IN PLACE. FIVE INTERNAL INSTANCES HAVE BEEN DOCUMENTED. ADDITIONALLY, FIVE CUSTOMER OBSERVATIONS OF THE HOOD FRONT WINDOW FALLING OFF HAVE BEEN DOCUMENTED. NONE OF THESE INDIVIDUAL INSTANCES HAVE RESULTED IN A MEDICAL DEVICE REPORT (FORM 3500A). HOWEVER, ABBOTT MOLECULAR (AM) TOOK A FIELD ACTION IN 2008. THUS ABBOTT MOLECULAR IS FILING THIS MDR DUE TO THIS SITUATION'S MALFUNCTION AND ABBOTT MOLECULAR'S FIELD CORRECTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 M2000SP AUTOMATED SAMPLE PREPARATION SYSTEM KEY ABBOTT MOLECULAR, INC. 9K014-01

Patients

Seq Age Sex Outcome Treatment
1 Other