FDA Adverse Event Malfunction Summary report: N

CENTRICITY RA1000

MDR report key: 1160639 · Received September 1, 2008

Report

Report Number
3004526608-2008-00067
Event Type
Malfunction
Date Received
September 1, 2008
Date of Event
April 1, 2008
Report Date
April 18, 2008
Manufacturer
GE HEALTHCARE INTEGRATED IT SOLUTIONS
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS ACTIVITY IS BEING COMPLETED AS PART OF CORRECTIVE ACTION. AN INVESTIGATION IS BEING CONDUCTED TO DETERMINE ROOT CAUSE. A FOLLOW UP MDR WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHEN A USER IS VIEWING AN EXAMINATION ON A PACS (PICTURE ARCHIVING AND COMMUNICATIONS SYSTEM) WORKSTATION, THE USER'S PERSONAL DDP (DEFAULT DISPLAY PROTOCOL-AN AUTOMATIC WAY THE IMAGES ARE DISPLAYED WHEN THE EXAM OPENS), AND THE CUSTOMER (SITE) DDP FAILS TO AUTO DISPLAY, THE SYSTEM REVERTS BACK TO GE DDP WITHOUT NOTICE. THE USER MAY NOT REALIZE THE EXAM ORDER HAS CHANGED, CAUSING THEM TO BELIEVE THAT THE OLD EXAM IS THE NEW ONE AND VICE VERSA. THIS COULD CAUSE THE RADIOLOGIST TO BELIEVE PATIENT PATHOLOGY HAS GOTTEN BETTER OR WORSE THAN IS TRUE, IF THEY DO NOT REVIEW THE DATE STAMP IN THE TITLE BAR. THE GE DDP IS SET TO DISPLAY THE CURRENT EXAM ON THE RIGHT MONITOR AND THE PREVIOUS OR HISTORICAL EXAM ON THE LET MONITOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CENTRICITY RA1000 RA1000 LLZ GE HEALTHCARE INTEGRATED IT SOLUTIONS RA1000 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK