FDA Adverse Event Malfunction Summary report: N

ORA SYSTEM 2000

MDR report key: 11603580 · Received April 1, 2021

Report

Report Number
2028159-2021-00341
Event Type
Malfunction
Date Received
April 1, 2021
Report Date
July 28, 2021
Manufacturer
ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER
Product Code
NCF
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE SYSTEM WAS EXAMINED. AND THE REPORTED EVENT WAS CONFIRMED AND REPLICATED. THERE WAS A MISALIGNMENT IN THE ABERROMETER, WHICH WAS SUBSEQUENTLY REALIGNED TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND FOUND TO MEET PRODUCT SPECIFICATIONS. THE MANUFACTURING DEVICE HISTORY RECORD (DHR) WAS REVIEWED. BASED ON ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE OF THE REPORTED EVENT CAN BE ATTRIBUTED TO INTERNAL WEAR/RELIABILITY THAT CAUSED MISALIGNMENT OF THE ABERROMETER. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem · 1

A HEALTHCARE PROFESSIONAL REPORTED THE SYSTEM HAD INACCURATE READINGS. ADDITIONAL INFORMATION HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
498942 ORA SYSTEM 2000 ABERROMETER, OPHTHALMIC NCF ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 ORA SYSTEM