FDA Adverse Event Injury Summary report: N

ROHO QUADTRO SELECT HIGH PROFILE CUSHION

MDR report key: 11603091 · Received April 1, 2021

Report

Report Number
3008630266-2021-00006
Event Type
Injury
Date Received
April 1, 2021
Report Date
April 1, 2021
Manufacturer
ROHO, INC.
Product Code
KIC
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CALLER STATED THAT THE END USER HAS A PRESSURE INJURY, BUT ROHO, INC. HAS NO INFRMATION AVAILABLE TO MAKE A DETERMINATION OF THE EXTENT OF THE ALLEGED INJURY. THE CUSHION WAS NOT RETURNED TO ROHO, INC., SO AN EVALUATION COULD NOT BE PERFORMED. THE INITIAL CALLER DID NOT PROVIDE A CONTACT PHONE NUMBET SINCE SHE WAS CALLING ON BEHALF OF THE END USER. THE END USER'S ADDRESS WAS PROVIDED AND ROHO, INC. SENT TWO LETTERS REQUESTING THE CUSTOMER CALL BACK FOR ADDITIONAL INVESTIGATION COULD BE CONDUCTED, BUT ROHO, INC. HAS NOT BEEN CONTACTED BY THE END USER. IF ADDITIONAL INFORMATION IS PROVIDED, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

AN OCCUPATIONAL THERAPIST FROM A WHEELCHAIR AND SEATING CLINIC CALLED ON AN END USER'S BEHALF. SHE SAID HIS MOST RECENT CUSHION WAS PURCHASED IN (B)(6) OF 2019. IT WAS RELAYED TO HER THAT ONE OF THE BACK QUADRATS WASN'T STAYING INFLATED AND THE END USER HAS A PRESSURE SORE ON THE PART OF HIS BODY THAT SITS ON THAT PART OF THE CUSHION. SHE SAID SHE HADN'T SEEN HIM IN HER CLINIC SINCE 2018 AND HE HAD A WORKING CUSHION AT THAT TIME. SHE SAID SHE WAS CALLING FOR HIM AS HE WAS HAVING TROUBLE RESOLVING THE ISSUE HIMSELF.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
499193 ROHO QUADTRO SELECT HIGH PROFILE CUSHION WHEELCHAIR CUSHION KIC ROHO, INC. QS1111C

Patients

Seq Age Sex Outcome Treatment
1 Other WHEELCHAIR