FDA Adverse Event Malfunction Summary report: N

ULTRAVIEW

MDR report key: 11588161 · Received March 30, 2021

Report

Report Number
11588161
Event Type
Malfunction
Date Received
March 30, 2021
Date of Event
March 23, 2021
Report Date
March 23, 2021
Manufacturer
ZOE MEDICAL, INC.
Product Code
DXN
Product Problem
Yes
Report Source
User Facility report
Reporter Location
LA
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

ON A NEW NEONATE ADMIT, THE CUFF BLOOD PRESSURE (BP) QUIT WORKING AND THE MASSIMO PULSE OX WAS NOT TRANSFERRING TO THE SPACE LABS. AS A RESULT, THE SATS WERE NOT RELAYING TO THE CENTRAL MONITOR. BIOMED HAD TO COME TROUBLESHOOT TO FIX IT. IT REQUIRED SWITCHING OUT THE ENTIRE MASSIMO. NO PATIENT HARM. IN-HOUSE BIOMED FOLLOW UP: SPACELABS MONITOR 90369: CUSTOMER REPORTED BP NOT WORKING AND SPO2 READING NOT TRANSFERRING FROM MASIMO DOCK. RAN FUNCTIONAL BP TESTS, UNSUCCESSFUL. CHANGED BP HOSE AND SUCCESSFULLY PASSED TESTS. SWITCHED MASIMO DOCKS AND WAS UNSUCCESSFUL IN TRANSFERRING READING. SWITCHED SPACELABS MONITORS WITH EMPTY BEDSPACE AND SUCCESSFULLY TRANSFERRED MASIMO SPO2 READING. VERIFIED PROPER OPERATION AND RETURNED TO SERVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
486919 ULTRAVIEW SYSTEM, MEASUREMENT, BLOOD-PRESSURE, NON-INVASIVE DXN ZOE MEDICAL, INC. 90369

Patients

Seq Age Sex Outcome Treatment
1