FDA Adverse Event Malfunction Summary report: N

ALARIS SYSTEM PC UNIT

MDR report key: 11576688 · Received March 26, 2021

Report

Report Number
2016493-2021-501098
Event Type
Malfunction
Date Received
March 26, 2021
Report Date
March 11, 2021
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403801518
PMA / PMN Number
K133532
Removal / Correction Number
Z-2717-2020,Z-2909-2020
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION THE SERVICE TECHNICIAN NOTED THAT THE POWER BUTTON AND AC LIGHT ON KEYPAD UNRESPONSIVE; FRONT CASE W/KEYPAD WAS REPLACED. SOFTWARE VERSION AS FOUND 9.33.1; AS LEFT 9.33.1. REAR CASE CORRODED THROUGHOUT BOTTOM INSIDE; REAR CASE REPLACED. SIO BOARD CORRODED THROUGHOUT BOTTOM HALF; SIO BOARD REPLACED. IUIS HAD CORROSION ON PINS; IUIS REPLACED. THE FAILURE CODE OTHER WAS USED TO TRACK THE ALARIS PUMP SOFTWARE VERSION AS RECEIVED FROM THE CUSTOMER AND THE SOFTWARE VERSION WHEN DEVICE WAS SENT BACK TO THE CUSTOMER. IT DOES NOT REFLECT A DEVICE FAILURE OR REPRESENT ANY RISK TO THE PATIENT. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 09APR2019. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(6) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. BASED ON THE FINDINGS, SERVICE DETERMINED THAT THE PROBABLE CAUSE OF THE REPORTED ISSUE WAS DUE TO ELECTRICAL FAILURE OF THE KEYPAD. A REVIEW OF THE COMPLAINT HISTORY RECORD IN TRACKWISE AND SAP WAS PERFORMED FOR THE SN (B)(6) WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.

Additional Manufacturer Narrative · 0

THIS DEVICE WAS EVALUATED AND REPAIRED THROUGH THE SERVICE REPAIR PROCESS. UPON VISUAL INSPECTION THE SERVICE TECHNICIAN NOTED THAT THE POWER BUTTON AND AC LIGHT ON KEYPAD UNRESPONSIVE; FRONT CASE W/KEYPAD WAS REPLACED. SOFTWARE VERSION AS FOUND 9.33.1; AS LEFT 9.33.1. REAR CASE CORRODED THROUGHOUT BOTTOM INSIDE; REAR CASE REPLACED. SIO BOARD CORRODED THROUGHOUT BOTTOM HALF; SIO BOARD REPLACED. IUIS HAD CORROSION ON PINS; IUIS REPLACED. THE PROBABLE CAUSE OF THE REPORTED ISSUE WAS DUE TO ELECTRICAL FAILURE OF THE KEYPAD. A REVIEW OF THE DEVICE HISTORY RECORD SHOWED THE DEVICE HAD A MANUFACTURE DATE OF 09APR2019. THE REVIEW WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE OF PRODUCT RELEASE FOR DISTRIBUTION. A REVIEW OF THE DEVICE HISTORY RECORD WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD WAS PERFORMED WHICH DID NOT CONFIRM SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE FOR THIS CUSTOMER.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE WILL NOT TURN ON OR OFF. THERE IS NO POWER. NO ADDITIONAL INFORMATION WAS PROVIDED. THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE WILL NOT TURN ON OR OFF. THERE IS NO POWER. NO ADDITIONAL INFORMATION WAS PROVIDED. THERE WAS NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED AND AN EVALUATION IS PENDING. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE EVALUATION IS COMPLETED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE WILL NOT TURN ON OR OFF. THERE IS NO POWER. NO ADDITIONAL INFORMATION WAS PROVIDED. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
470543 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015 10885403801518

Patients

Seq Age Sex Outcome Treatment
1