FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 1157569 · Received September 2, 2008

Report

Report Number
1826988-2008-00946
Event Type
Malfunction
Date Received
September 2, 2008
Date of Event
August 5, 2008
Report Date
August 5, 2008
Manufacturer
BAYER HEALTHCARE, LLC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

AN ADVOCATE CALLED ON BEHALF OF THE CANADIAN CUSTOMER. HE STATED THAT SHE TESTED HER BLOOD GLUCOSE USING HER CONTOUR LINK METER, AND RECEIVED READINGS OF 1.7 MMOL/L (31 MG/DL) AND 1.2 MMOL/L (22 MG/DL). THE CUSTOMER'S GLUCOSE WAS RETESTED AT THE HOSPITAL WITHIN 10 MINUTES, AND HER READING WAS AROUND 15 MMOL/L (270 MG/DL), USING THE HOSPITAL METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "D" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS AND METER ARE TO BE RETURNED FOR EVALUATION. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC. NOT PROVIDED 7LC3D07

Patients

Seq Age Sex Outcome Treatment
1 UNK