FDA Adverse Event Other Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 1156115 · Received September 4, 2008

Report

Report Number
2122870-2008-00270
Event Type
Other
Date Received
September 4, 2008
Date of Event
August 7, 2008
Report Date
September 4, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K060256
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE TYPE WAS PLASMA LITHIUM HEPARIN. QC TESTED PRIOR TO AND FOLLOWING THE EVENT RESULTED WITHIN ESTABLISHED RANGES. CUSTOMER REPORTED TO CUSTOMER TECHNICAL SUPPORT (CTS) THAT NO ERRORS WERE POSTED TO THE EVENT LOG NEAR THE TIME OF EVENT. THE CUSTOMER ADMITTED TO CTS THAT THEY WERE A WEEK LATE IN PERFORMING WEEKLY MAINTENANCE. PER INSTRUMENT MANUAL, NOT PERFORMING WEEKLY MAINTENANCE PER RECOMMENDED SCHEDULE COULD LEAD TO DIRTY ASPIRATE PROBES WHICH MAY AFFECT THE QUALITY OF THE SYSTEM WASH FUNCTION. SERVICE WAS NOT DISPATCHED REGARDING THE EVENT AS SERVICE WAS DECLINED BY THE CUSTOMER. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING AN ERRONEOUSLY ELEVATED ACCUTNI RESULT GENERATED BY THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM FOR ONE PATIENT. A PATIENT SAMPLE WAS TESTED FOR ACCUTNI AND A RESULT OF 0.56NG/ML WAS OBTAINED. UPON REPEAT THE NEXT DAY, THIS SAMPLE GAVE A RESULT OF 0.02NG/ML. A SECOND DRAW FROM THE PATIENT GAVE A "NORMAL" RESULT. THE ERRONEOUS RESULT WAS REPORTED OUTSIDE THE LABORATORY. THERE WAS NO EFFECT TO PATIENT OR USER WITH REGARD TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA