Description of Event or Problem · 1
ON THE EVENT DATE, THERE WAS AN OCCURRENCE INVOLVING A MASIMO RADICAL7 PULSE OXIMETER ON THE 4TH FLOOR WITH A REPORTED PROBLEM OF " NOT WORKING." IT WAS DISCOVERED THAT THE REUSABLE INTERFACE RED PC-12 CABLE WAS CAUSING LOW O2 SATURATION READINGS -APPROXIMATELY 30% LOW- WHEN TESTED WITH A SIMULATOR AND ON A PATIENT. MASIMO WAS IMMEDIATELY CONTACTED FOR INVESTIGATION. RISK MANAGEMENT AND ALL DEPARTMENT MANAGERS THAT USE MASIMO RADICAL7 PULSE OXIMETERS WERE IMMEDIATELY NOTIFIED. MASIMO WAS IN ON 8/8 TO CONFIRM OUR FINDINGS. THE PULSE OXIMETER, CABLE AND FINGER PROBE INVOLVED, AS WELL AS 2 ADDITIONAL CABLES FROM THE SAME LOT, WERE SENT TO MASIMO FOR INVESTIGATION. TWO SIMULATORS WERE SENT IN FOR SPOT-CHECKING IN THE NICU IF NEEDED. DATES OF USE: 2008. DIAGNOSIS OR REASON FOR USE: USED TO DIAGNOSE OXYGEN SATURATION LEVEL WITH RADICAL7.