FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 11531075 · Received March 19, 2021

Report

Report Number
3013756811-2021-31471
Event Type
Malfunction
Date Received
March 19, 2021
Date of Event
February 28, 2021
Report Date
March 19, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED DIFFICULTY CHARGING THE PUMP WITH THE USB CABLE AND WALL ADAPTER CAUSING PUMP SHUT OFF UNEXPECTEDLY. REPLACEMENT CHARGING CABLE AND WALL ADAPTER SENT TO CUSTOMER. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 212-220 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
424752 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 57 YR